Servant Leadership in Action

In this episode of the CEO Tech Live podcast, host Ben Fanning speaks with Paul Sheffield, VP of Infrastructure Transformation at HAVI, about practicing servant leadership across global teams and complex systems.

From supporting McDonald’s supply chain to building trusted cross-cultural teams, Paul shares firsthand leadership lessons that turn strategy into action. His story highlights how leadership transformation starts with empathy, clears paths for execution, and unlocks lasting results.

He also explores how a thoughtful supply chain strategy, paired with humility and clarity, helps organizations stay resilient in high-pressure environments.

Key Highlights

• Why “go slow to go fast” drives better planning and faster execution
• How leadership can build trust and unblock team performance
• Why equal respect fuels culture, resilience, and delivery at scale

Listen now to learn how trust in leadership, empathy, and execution power real transformation.