Hexaware Named a Leader in the ISG Provider Lens® Manufacturing Industry Services and Solutions 2025 — Mid-tier and Specialist IT Firms Global Quadrant Report
February 4, 2026
Information Service Group (ISG), a global technology research and advisory firm, has recognized Hexaware as a Leader in three quadrants in its ISG Provider Lens® Manufacturing Industry Services & Solutions 2025 — Mid-tier and Specialist IT Firms Global report:
- Smart/Digital Factory Services
- Supply Chain and Aftermarket Services
- Technology, Transformation and Consulting Services
Other Leaders in the same three quadrants include ITC Infotech, Siemens Advanta, Mastek, Birlasoft, and Hitachi Digital Services.
In evaluating the Manufacturing Industry Services & Solutions 2025 landscape, ISG highlights that manufacturers are facing increasing complexity, tightening regulatory pressures, and accelerating digital disruptions across design, supply chain, and operations. Transformation efforts continue to be hindered by legacy systems, talent gaps, and rising cybersecurity risks. In this environment, mid-tier IT firms are well-positioned to lead with agile, scalable solutions that integrate AI, IoT, and ESG frameworks, enabling manufacturers to drive innovation, enhance resilience, and achieve customer-centric growth globally.
Leader – Smart/Digital Factory Services
In the Smart Digital Factory Services quadrant, ISG recognizes that Hexaware drives next-generation shop-floor orchestration through AI-powered intelligence, ERP-MES integration, and IT/OT convergence. Its automation-led approach enhances throughput, workforce efficiency, and operational agility across smart manufacturing environments.
Leader – Supply Chain and Aftermarket Services
In this quadrant, ISG highlights that Hexaware empowers manufacturing clients with SCaaS-aligned platforms, smart logistics solutions, GenAI-driven supply chain solutions, and a strong partner ecosystem. Its technology-first approach delivers real-time visibility, predictive insights, and scalable innovation across global operations.
Leader – Technology, Transformation and Consulting Services
ISG states that Hexaware is focused on AI-driven manufacturing transformation through platforms such as RapidX®, Tensai® and Amaze®. The company is expanding its capabilities through strategic acquisitions and partnerships that strengthen its GCC, smart factory consulting, and no-code offerings, enabling agile, secure, and scalable enterprise modernization.
Hexaware Named a Leader in Smart/Digital Factory Services in the Manufacturing Industry Services and Solutions 2025 — Mid-tier and Specialist IT Firms Global Quadrant Report
Hexaware Named a Leader in Supply Chain and Aftermarket Services in the Manufacturing Industry Services and Solutions 2025 — Mid-tier and Specialist IT Firms Global Quadrant Report
“Hexaware’s digital supply chain and aftermarket services elevate business performance by enhancing operational efficiency and profitability. The company collaborates with clients to co-create AI-powered, industry-specific solutions.” — Swadhin Pradhan, Assistant Director and Principal Analyst— ISG Research
Hexaware Named a Leader in Technology, Transformation and Consulting Services in the Manufacturing Industry Services and Solutions 2025 — Mid-tier and Specialist IT Firms Global Quadrant Report
To learn more about Hexaware’s manufacturing services and solutions, click here.