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Enabling clinical trial transformation
for the Post COVID-19 world

With ‘virtual’ set to become the norm in clinical trials and real-world studies, it has become inevitable for clinical research organizations (CROs) to enable remote patient engagement in clinical trials and maximize operational support. Reassessing and understanding the new patient journey in a virtual clinical set up, developing support to address patient adherence and engagement, and resolving patient queries in a time-efficient manner through digital channels has made it challenging for CROs to simplify virtual clinical research.

At Hexaware, we understand the nitty-gritty of the transformation journey that most CROs have embarked upon and we have already partnered with leading CROs, helping them accelerate patient recruitment and engagement through AI-enabled patient-trial matching and digital pre-screening of patients​. We have extensive experience in building virtual trials platforms and remote contact center transformation for and COVID-19 rescue studies for the largest CROs and top pharma sponsors dealing in drug development in the world.

By combining patients’ needs with maximized operational efficiencies, we transform trial experience through our fully configurable virtual trial platform that is a standalone solution or can be seamlessly orchestrated with our patient support solutions for clinical research organization services. We also offer clinical trial solutions and CRO services that enable organizations to drive business optimization, be mobile and on the cloud, automate and reduce cost of operations and leverage data management to empower sponsors with insights for informed decision making.

Evolving Role of Cognitive Contact Centers in Virtual Clinical Trials

Gain valuable knowledge on managing your virtual clinical trials journey. Watch this on-demand webinar now.

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