ANNOUNCEMENT

Hexaware Positioned as a Visionary in the 2026 Gartner® Magic Quadrant™ for Custom Software Development Services

Gartner, Magic Quadrant for Custom Software Development Services, By Jaideep Thyagarajan, Ryan McKinney, Nathan Davie, 7 October 2026. Gartner and Magic Quadrant are trademarks of Gartner, Inc. and/or its affiliates. Gartner does not endorse any company, vendor, product or service depicted in its publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner publications consist of the opinions of Gartner’s business and technology insights organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this publication, including any warranties of merchantability or fitness for a particular purpose. This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Hexaware.

Flyer

The Reasoning Ops Revolution: AI for IT Operations

What if your IT operations automation strategy could go beyond alerting and ticket routing to actually reason through problems, surface the root cause, and recommend the right fix before your team even starts investigating?

That is the promise of Reasoning Ops, a new AI operations platform approach to intelligent IT operations built on decision augmentation, not just automation. It combines incident management AI, predictive incident management, and continuous learning to compress MTTR, lower cost to serve, and make every incident sharpen the system for the next one. This flyer walks you through:

Why most enterprises stall on the path to autonomous IT operations
How Reasoning Ops bridges the gap between assisted and autonomous
The Continuous Intelligence Loop powering faster root cause analysis IT, and IT service restoration
Three foundational agents that work 24/7, so your team does not have to
A phased roadmap from knowledge unification to controlled autonomy
Real outcome metrics: 80% faster MTTR, 60% lower cost to serve, 50% faster root cause

View PDF

Get the Resource

Download this Hexaware resource and explore what's possible.

View PDF