Build-Operate-Transfer GCCs for Global Enterprises

Building a Global Capability Center can unlock access to talent, accelerate growth, and create long-term operational advantage. However, establishing the right operating model, governance structure, and talent foundation requires significant expertise and investment.build-operate-transfer model for global capability centers (BOT model for GCCs) provides a structured path to launching and scaling a GCC while retaining the flexibility to assume full ownership when the center is mature and operating at scale.

By combining GCC talent solutions, transformation expertise, operational governance, and AI-first capabilities, Hexaware’s build-operate-transfer GCC model enables organizations to:

• Launch a GCC without significant upfront investment
• Build dedicated teams aligned to their business needs
• Establish a scalable GCC operating model
• Reduce execution and transition risk
• Optimize operations before ownership transfer
• Create a long-term strategic capability rather than a short-term delivery center

Why Choose Hexaware’s BOT Enterprise GCC Solutions?

• Actively ‘optimize’ your through our proprietary talent acquisition and workforce development framework, and improve your cost structure and GCC operating model throughout the engagement—ensuring you inherit a stronger GCC than the one you started with.
• Achieve up to 42% cost savings compared to US contractors or traditional offshore options and up to 35% post-transition savings through our BOT model global capability center.
• Make your GCC feel like an integral part of your enterprise by embedding operating rhythms, expectations, and domain context to ensure alignment with your organization’s goals.
• Set up focused, distributed micro and nano GCCs tailored to specific needs with smaller, agile teams for faster value delivery and innovation.

Download the flyer to learn how our build-operate-transfer model for enterprises can help you establish, optimize, and ultimately own a high-performing global capability center.