Hexaware Positioned as a Visionary in the 2026 Gartner® Magic Quadrant™ for Custom Software Development Services
Hexaware Positioned as a Visionary in the 2026 Gartner® Magic Quadrant™ for Custom Software Development Services
Gartner, Magic Quadrant for Custom Software Development Services, By Jaideep Thyagarajan, Ryan McKinney, Nathan Davie, 7 October 2026. Gartner and Magic Quadrant are trademarks of Gartner, Inc. and/or its affiliates. Gartner does not endorse any company, vendor, product or service depicted in its publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner publications consist of the opinions of Gartner’s business and technology insights organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this publication, including any warranties of merchantability or fitness for a particular purpose. This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Hexaware.
Flyer
Empower your enterprise to deliver seamless, AI customer experience operations that drive growth, reduce risk, and scale effortlessly
Customer experience is the new battleground for technology and gaming companies. Hexaware’s AI customer experience operations transform fragmented, reactive support into proactive, data-driven ecosystems.
Our solutions address key challenges like agent burnout, siloed data, and inefficient operations. By leveraging contact center AI solutions, omnichannel customer experience management, and AI predictive analytics for CX, we ensure faster resolutions, smarter decisions, and lasting customer loyalty.
With Enterprise Customer Copilots and Agentic AI for customer experience, we empower agents to work 3x faster while delivering hyper-personalized support.
Read the flyer to discover how Hexaware’s customer experience solutions for tech companies can help you lead.