Join Hexaware at the ServiceNow Conference London 2026 for a practitioner-led discussion on bringing service management, governance, and enterprise risk together through a more connected and intelligent operating model powered by a single ServiceNow AI Platform.
Modern enterprises have long managed service integration and risk management as separate disciplines, often across different systems and processes. Service Integration and Management (SIAM) focuses on orchestrating services, suppliers, processes, and performance across the enterprise, while Integrated Risk Management (IRM) governs how risk is identified, assessed, monitored, and mitigated. When these functions operate in silos, they can create fragmented data, disconnected workflows, inconsistent governance, and limited visibility between operational and risk teams.
At Hexaware, SIAM and IRM represent two critical components of a unified operating model. Powered by the ServiceNow AI Platform, organizations can bring service operations, governance, and risk management together on a single platform, supported by a common data model and connected workflows.
The ServiceNow Roundtable Conference will explore how one AI-powered platform delivers a connected view of services and risk, helping organizations reduce complexity, improve governance, strengthen operational resilience, and establish a single trusted source of truth across the enterprise.
Why Attend?
- One Platform, Two Mandates: Discover how SIAM and IRM share a common control catalog and data model on the ServiceNow AI platform.
- Connected Service Management: Learn how service management, governance, and enterprise risk operate as one integrated model rather than isolated functions.
- Access that is Risk-aware: Explore how entitlement decisions can be informed by real-time risk insights.
- Risk that is Identity-aware: Learn how risk owners gain visibility into the identities and access rights that drive exposure.
- Interactive Roundtable: Exchange best practices with Hexaware experts and industry peers at the exclusive ServiceNow Roundtable Conference.
- Expert-led Discussions: Practical guidance on converging identity, access, and risk on one platform.
- Real-world Stories: Gain practical insights from successful ServiceNow implementations that have helped organizations converge identity, access, and risk management.
- Valuable Networking Opportunities: Connect with leaders and practitioners focused on enterprise security, governance, and risk management.
Don’t miss this opportunity to be at the forefront of AI-powered enterprise transformation. Join us at the ServiceNow Conference London 2026 and take the next step in your ServiceNow AI journey.
| Time |
Duration |
Session |
Speaker(s) |
| 5 PM – 5:50 PM |
50 mins |
Registration & Drinks |
|
| 5:50 PM – 6 PM |
10 mins |
Opening Note |
Sunny Raina – Hexaware |
| 6 PM – 6:15 PM |
15 mins |
Customer Spotlight: Managing SIAM at their enterprise |
Hexaware Customer |
| 6:15 PM – 6:30 PM |
15 mins |
SIAM Workspace – E2E Supplier Governance and Performance Management
· Challenges & Complexities of a diverse supplier ecosystem
· How do we transform the SIAM function from reactive to proactive |
Shashank Gangwar – Hexaware |
| 6:30 PM – 6:45 PM |
15 mins |
Rethinking GRC with ServiceNow |
Ramy Basaddiq – ServiceNow |
| 6:45 PM – 7 PM |
15 mins |
Hexaware GRC Modeler
- Manual modeling and controls design
- Achieve faster & consistent controls design
- Traceability and coverage gap analysis
|
Shashank Gangwar – Hexaware |
| 7 PM – 7:25 PM |
25 mins |
Panel Discussion: How One AI-Powered Platform can Connect Service Management, Governance, and Enterprise Risk |
Moderator: Sunny Raina
Panelists:
Hexaware, ServiceNow, Hexaware Customer |
| 7:25 PM – 7:30 PM |
5 mins |
Closing Session & Thank You Note |
|
| 7:30 PM – 8:45 PM |
1 h 15 mins |
Dinner and Networking |
|
Nov 24, 2026 
ANDAZ London, Liverpool Street, London, United Kingdom 
