Roundtable: ServiceNow New York Conference 2026

Unlocking Enterprise-Wide Value

Join Hexaware at the ServiceNow Roundtable Conference in New York on January 28, 2026, to explore how organizations are leveraging the power of the ServiceNow AI Platform to transform legacy business processes across the enterprise.

The exclusive roundtable discussion will move beyond traditional service management to uncover how the Now Platform’s native capabilities, such as low-code app development, integrated data models, and scalable workflow orchestration, modernize legacy business processes. Combined with AI features, these innovations enable smarter, faster, and more connected enterprise operations.

Why Attend?

• Uncover the Potential of Native AI: Learn how Hexaware utilizes the ServiceNow AI Platform to integrate AI, data, and workflows on a unified cloud platform, enabling proactive handling of critical tasks and smooth enterprise AI automation.
• Experience Agentic AI in Action: Discover how Agentic AI features simplify enterprise workflows, empowering both customers and employees throughout your organization.
• Real-World Implementation Stories: Listen to Hexaware specialists and industry peers share practical approaches, challenges, and success stories in scaling ServiceNow AI across enterprises.
• Participate in an Interactive Roundtable: Join a collaborative setting designed to exchange insights, best practices, and innovative strategies for digital transformation with ServiceNow.

Hexaware’s Perspective

At Hexaware, we see enterprise-wide AI adoption as more than just technology; it’s about unlocking new opportunities for people, processes, and performance. Leveraging our deep expertise in ServiceNow implementations and AI-driven transformation, we help organizations maximize the Now Platform’s capabilities to deliver measurable results at every phase.

Agenda

Time      Session Name

17:00-17:50: Registration & Drinks

17:50-18:00: Opening note by Sunny Raina, Vice President – Practice Head, Service Management, Hexaware

18:00-18:20: ServiceNow’s Agentic AI Platform

Speaker:

• Andrew Miljanovski, GVP Global Partner Governance, ServiceNow

18:20-18:45: RapidX^®– Underwriter AI Workbench Powered by ServiceNow

Speaker:

• Shashank Gangwar, Assistant Vice President, Service Management, Hexaware

18:45-19:15: Panel discussion – Enterprise-wide Adoption Journey for ServiceNow AI platform

Moderator:

• Sunny Raina, Vice President – Practice Head, Service Management, Hexaware

Speakers:

• J P Srinivas, Sr Director, Service Management & Global Operations, Freddie Mac
• Andrew Miljanovski, GVP Global Partner Governance, ServiceNow
• Girish Ravindran, Executive Vice President, Global Sales, DITO, Hexaware

19:15-20:45: Dinner

What to Expect

• Expert-Led Insightful Discussions: Obtain practical knowledge on the entire adoption journey, from strategy development to full enterprise rollout.
• Valuable Networking: Connect with industry leaders, ServiceNow experts, and fellow innovators who are shaping the future of work.
• Forward-Thinking Vision: Engage in conversations about how Agentic AI and native platform features are transforming enterprise agility and resilience.

Don’t miss your chance to lead the way in AI-powered enterprise transformation. Join us at the ServiceNow Conference, New York, and advance your ServiceNow AI journey!