ANNOUNCEMENT

Hexaware Positioned as a Visionary in the 2026 Gartner® Magic Quadrant™ for Custom Software Development Services

Gartner, Magic Quadrant for Custom Software Development Services, By Jaideep Thyagarajan, Ryan McKinney, Nathan Davie, 7 October 2026. Gartner and Magic Quadrant are trademarks of Gartner, Inc. and/or its affiliates. Gartner does not endorse any company, vendor, product or service depicted in its publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner publications consist of the opinions of Gartner’s business and technology insights organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this publication, including any warranties of merchantability or fitness for a particular purpose. This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Hexaware.

Event

Roundtable: ServiceNow New York Conference 2026

Jan 28, 2026
Aquavit, Park Avenue Tower New York, US

Unlocking Enterprise-Wide Value

Join Hexaware at the ServiceNow Roundtable Conference in New York on January 28, 2026, to explore how organizations are leveraging the power of the ServiceNow AI Platform to transform legacy business processes across the enterprise.

The exclusive roundtable discussion will move beyond traditional service management to uncover how the Now Platform’s native capabilities, such as low-code app development, integrated data models, and scalable workflow orchestration, modernize legacy business processes. Combined with AI features, these innovations enable smarter, faster, and more connected enterprise operations.

Why Attend?

Uncover the Potential of Native AI: Learn how Hexaware utilizes the ServiceNow AI Platform to integrate AI, data, and workflows on a unified cloud platform, enabling proactive handling of critical tasks and smooth enterprise AI automation.
Experience Agentic AI in Action: Discover how Agentic AI features simplify enterprise workflows, empowering both customers and employees throughout your organization.
Real-World Implementation Stories: Listen to Hexaware specialists and industry peers share practical approaches, challenges, and success stories in scaling ServiceNow AI across enterprises.
Participate in an Interactive Roundtable: Join a collaborative setting designed to exchange insights, best practices, and innovative strategies for digital transformation with ServiceNow.

Hexaware’s Perspective

At Hexaware, we see enterprise-wide AI adoption as more than just technology; it’s about unlocking new opportunities for people, processes, and performance. Leveraging our deep expertise in ServiceNow implementations and AI-driven transformation, we help organizations maximize the Now Platform’s capabilities to deliver measurable results at every phase.

Agenda

Time Session Name

17:00-17:50: Registration & Drinks

17:50-18:00: Opening note by Sunny Raina, Vice President – Practice Head, Service Management, Hexaware

18:00-18:20: ServiceNow’s Agentic AI Platform

Speaker:

Andrew Miljanovski, GVP Global Partner Governance, ServiceNow

18:20-18:45: RapidX^®– Underwriter AI Workbench Powered by ServiceNow

Speaker:

Shashank Gangwar, Assistant Vice President, Service Management, Hexaware

18:45-19:15: Panel discussion – Enterprise-wide Adoption Journey for ServiceNow AI platform

Moderator:

Sunny Raina, Vice President – Practice Head, Service Management, Hexaware

Speakers:

J P Srinivas, Sr Director, Service Management & Global Operations, Freddie Mac
Andrew Miljanovski, GVP Global Partner Governance, ServiceNow
Girish Ravindran, Executive Vice President, Global Sales, DITO, Hexaware

19:15-20:45: Dinner

What to Expect

Expert-Led Insightful Discussions: Obtain practical knowledge on the entire adoption journey, from strategy development to full enterprise rollout.
Valuable Networking: Connect with industry leaders, ServiceNow experts, and fellow innovators who are shaping the future of work.
Forward-Thinking Vision: Engage in conversations about how Agentic AI and native platform features are transforming enterprise agility and resilience.

Don’t miss your chance to lead the way in AI-powered enterprise transformation. Join us at the ServiceNow Conference, New York, and advance your ServiceNow AI journey!

Learn More