Roundtable: ServiceNow Conference 2025 London

Unlocking Enterprise-Wide Value

Join Hexaware at the ServiceNow Roundtable Conference in London, 2025, to explore how organizations are leveraging the power of the ServiceNow AI Platform to transform legacy business processes across the enterprise.

The exclusive roundtable discussion will move beyond traditional service management to uncover how the Now Platform’s native capabilities, such as low-code app development, integrated data models, and scalable workflow orchestration, modernize legacy business processes. Combined with AI features, these innovations enable smarter, faster, and more connected enterprise operations.

Why Attend?

• Explore the Power of Native AI: Discover how Hexaware leverages the ServiceNow AI Platform to unite AI, data, and workflows on a single cloud platform, enabling proactive management of high-impact work and seamless enterprise AI automation.
• Agentic AI in Action: Explore features of Agentic AI that streamline enterprise workflows, empowering customers and employees across your business.
• Real-World Adoption Journeys: Hear from Hexaware experts and industry peers about practical strategies, challenges, and success stories in scaling ServiceNow AI across the enterprise.
• Interactive Roundtable: Engage in an open, collaborative environment designed to share insights, best practices, and future-ready approaches to digital transformation.

Hexaware’s Perspective

At Hexaware, we believe that the journey to enterprise-wide AI adoption is not just about technology, but also about unlocking new possibilities for people, processes, and performance. Our proven expertise in ServiceNow implementations and AI-driven transformation helps organizations harness the full potential of the Now Platform, driving measurable value at every stage.

What to Expect

• Expert-Led Exploratory Discussion: Gain actionable insights into the adoption lifecycle, from initial strategy to enterprise-wide rollout.
• Networking Opportunities: Connect with industry leaders, ServiceNow experts, and fellow innovators shaping the future of work.
• Vision for the Future: Be part of a forward-looking conversation on how Agentic AI and native platform capabilities are redefining enterprise agility and resilience.

Agenda

17:00– 17:50: Registration & Drinks

17:50 – 18:00: Opening note by Sunny Raina, Vice President – Practice Head, Service Management, Hexaware 

18:00 – 18:20: ServiceNow’s Agentic AI Platform

• Speaker: Nir Evron, AI Lead, ServiceNow

18:20 – 18:45: RapidX^®: Underwriter AI Workbench powered by ServiceNow

• Speaker: Shashank Gangwar, Assistant Vice President – Service Management, Hexaware

18:45–19:15: Panel discussion on Enterprise – wide Adoption Journey for ServiceNow AI Platform

Moderator:

• Sunny Raina, Vice President – Practice Head, Service Management, Hexaware 

Speakers:

• Gavin Woolnough, ServiceNow Product & Platform Owner at WPP
• Shailendra Sharma, Service Delivery Owner at Eurostar
• Nir Evron, AI Lead, ServiceNow

19:15– 20:15: Dinner

Don’t miss this opportunity to be at the forefront of AI-powered enterprise transformation. Join us at the ServiceNow Conference, London, and take the next step in your ServiceNow AI journey.