Healthcare Executive Roundtable: Scaling AI in Healthcare and Driving Sustainable Cost Transformation

Join Hexaware and ISG for an exclusive healthcare AI roundtable exploring how payer and provider organizations can scale AI for business beyond pilots to deliver measurable enterprise value.

Healthcare organizations are actively investing in AI, yet many initiatives remain confined to pilots. At the same time, hospitals, health systems, and payer organizations continue to face margin pressures, rising medical costs, and increasing expectations around patient and member experiences.

This healthcare AI event will bring together healthcare leaders to discuss practical approaches to scaling AI responsibly, improving financial performance, and enabling smarter decision-making across payer and provider organizations. Through expert-led discussions and peer exchange, participants will gain insights into how healthcare AI solutions can drive sustainable cost transformation while improving patient and member outcomes.

Key Highlights

• Learn how healthcare organizations are scaling AI for business from pilots to enterprise-wide initiatives
• Explore strategies for building data-ready pipelines to support scalable AI across payer and provider ecosystems
• Understand how to establish AI governance frameworks that ensure trust, speed, and regulatory compliance
• Discover approaches to prevent AI sprawl while enabling coordinated enterprise AI adoption in healthcare
• Gain insights into how AI can improve revenue cycle, claims processes, and patient and member engagement
• Connect with peers to exchange perspectives and practical experiences on scaling AI in healthcare

Agenda

• 5:00 – 5:30 PM: Registration & Networking
• 5:30 – 6:00 PM: Welcome & Context Setting
• 6:00 – 6:45 PM: Moderated Roundtable Discussion
• 6:45 – 7:00 PM: Audience Q&A
• 7:00 PM onwards: Dinner & Networking

Moderator

• Jamie Burke – Partner, Healthcare Lead, ISG

Speakers

• Kerri Balbone – Chief Revenue Officer, Duly Health and Care
• Chris Lugo – Vice President & Chief Information Security Officer, Blue Cross Blue Shield Association
• Shantanu Baruah – President & Global Head – Healthcare, Life Sciences & Insurance and Head – North America (Hunting), Hexaware
• Raj Kadam – CEO, CareInsight

Join us for an evening of discussion, insights, and networking with healthcare leaders exploring how AI can create enterprise value across payer and provider organizations.