ANNOUNCEMENT

Hexaware Positioned as a Visionary in the 2026 Gartner® Magic Quadrant™ for Custom Software Development Services

Gartner, Magic Quadrant for Custom Software Development Services, By Jaideep Thyagarajan, Ryan McKinney, Nathan Davie, 7 October 2026. Gartner and Magic Quadrant are trademarks of Gartner, Inc. and/or its affiliates. Gartner does not endorse any company, vendor, product or service depicted in its publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner publications consist of the opinions of Gartner’s business and technology insights organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this publication, including any warranties of merchantability or fitness for a particular purpose. This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Hexaware.

Event

Genesys Xperience 2024

May 13, 2024 – May 15, 2024 (3 days)

Hexaware is thrilled to be a Gold Sponsor at Genesys Xperience 2024. This event is a perfect avenue for collaboration with CX professionals from all over the world. Meet us at our booth GS12 to explore and discuss the latest solutions, new AI-powered capabilities, best practices for CX, and employee productivity strategies.

Genesys and Hexaware aim to leverage our complementary strengths, enhancing customer experience through world-class contact center technology combined with a digital-first contact center transformation and service delivery approach.

Here’s what awaits you:

Insights from CX Industry Experts: Attend keynote addresses and leadership sessions on driving personalized customer and employee experiences at scale.
Future-focused Theme: Discover the latest advancements in digital, AI, and cloud and how they will shape the future of contact centers.
Collaborate with Distinguished CX Peers: Connect with 80-plus partners and peers from diverse industries to achieve differentiation and business growth.
Actionable Insights: Bring back actionable strategies and practical tips to leverage AI effectively within your organization.

Join Hexaware’s breakout session where we delve into our successful partnership with Liverpool Victoria (LV=), a leading UK insurer, for contact center implementation. Discover how we identified LV=’s challenges across contact center operations and assumed the dual role of consulting and implementation partner for deploying a Genesys cloud contact center solution. Gain valuable insights into how Hexaware orchestrated end-to-end ownership of the contact center transformation process.

We look forward to seeing you there!

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