Genesys Xperience 2024

Hexaware is thrilled to be a Gold Sponsor at Genesys Xperience 2024. This event is a perfect avenue for collaboration with CX professionals from all over the world. Meet us at our booth GS12 to explore and discuss the latest solutions, new AI-powered capabilities, best practices for CX, and employee productivity strategies.

Genesys and Hexaware aim to leverage our complementary strengths, enhancing customer experience through world-class contact center technology combined with a digital-first contact center transformation and service delivery approach. 

Here’s what awaits you: 

• Insights from CX Industry Experts: Attend keynote addresses and leadership sessions on driving personalized customer and employee experiences at scale.
• Future-focused Theme: Discover the latest advancements in digital, AI, and cloud and how they will shape the future of contact centers.
• Collaborate with Distinguished CX Peers: Connect with 80-plus partners and peers from diverse industries to achieve differentiation and business growth.
• Actionable Insights: Bring back actionable strategies and practical tips to leverage AI effectively within your organization. 

Join Hexaware’s breakout session where we delve into our successful partnership with Liverpool Victoria (LV=), a leading UK insurer, for contact center implementation. Discover how we identified LV=’s challenges across contact center operations and assumed the dual role of consulting and implementation partner for deploying a Genesys cloud contact center solution. Gain valuable insights into how Hexaware orchestrated end-to-end ownership of the contact center transformation process.

We look forward to seeing you there!