11:00 AM ET
Global Head – IMS, Hexaware | Chong P Huan, Chief Information Officer, The Inland Real Estate Group
Global Head – BPS, Hexaware | Fredrik Stenberg, Director Customer Operation, Tele2
Hexaware is a premier sponsor and proud speaker at Gartner sourcing & strategic vendor relationships summit 2016. This Summit is the event for the sourcing community, providing practical, actionable advice to help sourcing executives, contract managers and vendor managers to make the best informed IT and business process services sourcing decisions.
Hexaware Speaking Session:
How Inland used Next Gen Levers and a New Age ITO Service Provider to Modernize IT | Mon, 6 Jun 2016 12:30 – 13:00 | Westminster B, Level – 3
Speakers– Vinod Chandran, Global Head – IMS, Hexaware | Chong P Huan, Chief Information Officer, The Inland Real Estate Group
In the session, we will talk about our disruptive approach to help customers manage the challenge of “Shrink IT, Grow Digital”. We will also explain how we helped Inland to modernize its IT.
Best Practice Experience in Customer Service | Mon, 6 Jun 2016 15.50 – 16.10 Solution | Showcase Theater, Level -1
Speakers – Chinmoy Banerjee, Global Head – BPS, Hexaware | Fredrik Stenberg, Director Customer Operation, Tele2
In the session, we will cover Hexaware BPS offering, including Digital Managed Services using RPA, followed by Tele2 experience of running pan European Customer service and the journey of using outsourcing as a transformation lever.
Event Website – http://www.gartner.com/events/emea/sourcing#!exhibitorDetails-22417
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