Sai Subramaniam

Sai Subramaniam

CX Solutions, Hexaware Technologies

Swaminathan Raghunathan

Swaminathan Raghunathan

Solutions & Global Partnerships, Freshworks

About the Webinar

Elevating Customer Experience during Social Distancing

Digital channels are seeing a rapid paradigm shift with each passing week. Organizations are foraying along new avenues to create a differentiated customer experience and capitalize on opportunities. Hexaware’s “App-Based Services Support” help organizations focus on their core competencies and we focus on the application lifecycle management- Right from Order Management to Order Completion to Lifecycle insights.

With Social Distancing on the rise, Organizations are re-calibrating their approach constantly in bridging the distance between them and their customers. Through this webinar we will explore:

  1. ‘Digital during Disruption’ Model
  2.  How organizations can leverage digital channels to create an exponential customer experience
  3. Business Impact enhanced through digital channels
  4. Success Stories

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