ANNOUNCEMENT

Hexaware Positioned as a Visionary in the 2026 Gartner® Magic Quadrant™ for Custom Software Development Services

Gartner, Magic Quadrant for Custom Software Development Services, By Jaideep Thyagarajan, Ryan McKinney, Nathan Davie, 7 October 2026. Gartner and Magic Quadrant are trademarks of Gartner, Inc. and/or its affiliates. Gartner does not endorse any company, vendor, product or service depicted in its publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner publications consist of the opinions of Gartner’s business and technology insights organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this publication, including any warranties of merchantability or fitness for a particular purpose. This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Hexaware.

Case Study

Reimagining Credit Union Member Experiences with Hexaware

In today’s digital age, personalized finance is the biggest driver for customer retention. Enabling tailored customer journeys, Hexaware has always been at the forefront of creating delightful digital experiences.

Our latest partnership reimagined credit services with a 360° digital finance solution for a leading US-based Credit Union. With a vast network and a solid commitment to its community, the Union embarked on a transformative journey to elevate its Credit Union Member experience.

With nearly half a million members, our client sought to modernize member engagement strategies, streamline financial processes, and deliver bespoke services. The not-for-profit financial institution looked to address the need for digital services for its network spanning thousands of shared branches.

Hexaware tailored solutions for the company to open its doors to new opportunities. We digitalized member onboarding, enabling quick access to financial services and accelerated credit checks. Further, we built a data landscape, accommodating customer analytics for personalized financial solutions and marketing campaigns.

Ultimately, to build a 360° lending strategy, our comprehensive transformation overhaul ensured prompt issue resolution, facilitated fraud detection, and implemented a platform to accommodate frontrunning digital services in the future.

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