Client
A Global Leader in Audit
The client is a professional services firm, part of the Big4, with expertise in audit, tax, consulting, and advisory services. With a globally distributed workforce, the firm sought to drive digital transformation of its audit process to reduce inefficiencies and support scalability.
Challenge
Manual, Repetitive, and Time-Consuming Audit Workflows
Auditors spent 2–5 hours daily on standardized, repetitive tasks like financial document validation and confirmation processes. These manual steps slowed audits, increased costs, and reduced audit efficiency.
Key challenges included:
- Excessive hours wasted on repetitive tasks
- High operational costs due to limited audit automation
- Fragmented workflow across auditors and clients
- Lack of a scalable automation platform
Solution
Audit Process Automation via a Digital Platform
Hexaware developed an automation platform to standardize and digitize critical audit processes:
- Audit Digitization: Automated AR & AP processes, financial document extraction, and confirmation steps
- Workflow Standardization: Built dashboards for real-time status tracking and streamlined approvals
- Process Automation: Introduced audit process automation for emails, validations, and evidence generation
- Scalable and Multilingual: Enabled deployment across 127 countries with support for 22+ languages
Benefits
Driving Global Audit Efficiency
- Time Savings: ~70,000 work hours saved daily across consultant workforce
- Automation Impact: Automated 5 key manual processes, saving 2–5 hours for each auditor
- Global Scale: Deployment in 127 countries, supporting 22+ languages
- Workforce Enablement: Potential to serve 100,000 auditors globally
Summary
Hexaware partnered with the client to enable audit automation through a globally scalable automation platform. By digitizing repetitive tasks, streamlining workflow, and driving audit process automation, the client achieved massive time savings, reduced costs, and empowered 100,000 auditors worldwide with a future-ready audit model.
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