Hexaware Positioned as a Visionary in the 2026 Gartner® Magic Quadrant™ for Custom Software Development Services
Hexaware Positioned as a Visionary in the 2026 Gartner® Magic Quadrant™ for Custom Software Development Services
Gartner, Magic Quadrant for Custom Software Development Services, By Jaideep Thyagarajan, Ryan McKinney, Nathan Davie, 7 October 2026. Gartner and Magic Quadrant are trademarks of Gartner, Inc. and/or its affiliates. Gartner does not endorse any company, vendor, product or service depicted in its publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner publications consist of the opinions of Gartner’s business and technology insights organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this publication, including any warranties of merchantability or fitness for a particular purpose. This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Hexaware.
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Legacy systems are still everywhere. From financial institutions running decades-old COBOL code to healthcare systems managing patient records on outdated software, many enterprises are still tethered to technologies from another era. These systems might’ve stood the test of time, but they weren’t built for today’s pace of innovation.
And here’s the thing: “Legacy modernization is no longer optional for enterprises aiming to stay competitive in today’s digital-first landscape. Generative AI offers a groundbreaking approach to modernizing legacy systems faster and smarter.”.
In this blog, we’ll walk through the current modernization challenges, dive into how GenAI fits into the picture, explore real-world use cases, and break down how to actually make the shift happen. We’ll also take a look at the benefits, potential roadblocks, and—most importantly—how Hexaware can be your co-pilot through it all.
Legacy modernization sounds like a no-brainer. Why wouldn’t you upgrade? But once organizations start peeling back the layers, they quickly realize it’s not that simple.
All these challenges create a sort of modernization paralysis. Enterprises want change but are hesitant to take the plunge. That’s where Generative AI brings a fresh perspective.
Generative AI isn’t just for writing poems or generating images—it’s a serious tool with serious potential in the world of enterprise IT.
In short, GenAI isn’t replacing developers or architects. It’s turbocharging them—giving teams superpowers to modernize faster, smarter, and with more confidence.
The journey to incorporating GenAI into your modernization strategy doesn’t have to be overwhelming. Here’s a practical roadmap to get you started.
Adoption is as much about mindset as it is about tools. The good news? GenAI can show value early, making it easier to build momentum.
Let’s talk outcomes—because that’s what matters. Why should anyone seriously consider using GenAI in this space?
The bottom line: GenAI helps you do more with less, and do it better.
Now, before we go full steam ahead, let’s pause and talk about the flipside. As promising as GenAI is for modernizing legacy systems, it’s not without its challenges.
Recognizing these challenges is key. It’s not about avoiding them; it’s about preparing for them with eyes wide open.
Legacy system modernization or legacy application modernization isn’t one-size-fits-all—and we get that. At Hexaware, we offer a full spectrum of transformation services designed to meet you exactly where you are in your journey. Whether you’re looking to migrate, re-architect, or completely reimagine your systems, our solutions are built to deliver real results with speed and precision.
Tailored Modernization Paths
Powered by Our GenAI Toolset
We modernize everything from mainframes and COBOL to homegrown monoliths—with confidence, speed, and minimal risk.
We believe in modernization that’s not just ambitious—but achievable. Whether you’re just starting out or knee-deep in a transformation, we’re here to help make your vision real.
Let’s make your legacy systems future-ready. Together.
Start small. Pick one non-critical system and run a pilot. That’ll help you test the waters without major risk. Also, don’t go at it alone—bring in cross-functional teams early so everyone’s aligned. Use GenAI for what it does best: analyzing code, generating documentation, suggesting translations, and speeding up testing. And always keep humans in the loop to validate AI output. It’s a collaboration, not a handoff.
It’s just getting started. As GenAI matures, it’ll go from being a smart assistant to a strategic partner—helping not just with code translation, but with architectural decisions, optimization, and even compliance. We’ll see more seamless integration with DevOps and cloud platforms too. The real promise? Making legacy modernization faster, smarter, and way less painful than it’s ever been.
Not exactly. GenAI shines with well-structured, code-heavy systems—like COBOL apps or mainframes. But if you’re dealing with extremely customized, undocumented, or deeply entangled systems, AI alone won’t cut it. You’ll still need human expertise to untangle the mess. That said, GenAI can still help speed things up and reduce manual grunt work, even in complex environments.
GenAI itself doesn’t “ensure” security, but it can be used responsibly within secure frameworks. The key is using enterprise-grade tools that run in secure, compliant environments—think private cloud or on-premises setups. Plus, always review and validate the AI’s output, especially when dealing with sensitive code.