Introduction

 

Our whistleblowing webpage is designed to encourage employees, vendors, and stakeholders to report unethical or illegal activities. It assures confidentiality, protection against retaliation, and a commitment to fair, timely investigation of all reports.

Important Links

Whistleblower Policy

Hexaware’s Whistleblower Policy protects confidential reporting of unethical actions without retaliation.

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Report a Concern

Report any unethical behavior or concerns confidentially—speak up and protect integrity today!

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Report your concern here.

i Please provide a valid email address so we can follow up on your concern.
    i Please provide a valid Phone number so we can follow up on your concern.
    Your privacy matters to us!

    We respect your confidentiality. However, to facilitate the review of complaints under the Prevention of Sexual Harassment of Women at Workplace (Prevention, Prohibition and Redressal) Act, 2013 (POSH Act), complainants, including Ex-employees, vendors, customers, and other third parties, are required to disclose their identity and provide valid contact details. All information shared will be handled with strict confidentiality in accordance with applicable laws and internal procedures.

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    Scope of Reporting

    The reporting party can raise concerns about a wide range of misconduct, including, but not limited to:

    home-Icon-Whistleblower-Scope of Reporting-Fraud

    Fraud

    home-Icon-Whistleblower-Scope of Reporting_Harassment

    Harassment

    home-Icon-Whistleblower-Scope of Reporting_Bribery

    Bribery

    home-Icon-Whistleblower-Scope of Reporting_Data Breaches

    Data Breaches

    home-Icon-Whistleblower-Scope of Reporting_Safety Violations

    Safety Violations

    home-Icon-Whistleblower-Scope of Reporting_Ethical Concerns

    Ethical Concerns

    Reporting Channels

    The disclosure can be made to the Whistleblower Custodian / any of the Whistleblower Committee members through the channels below.

     

    Hexaware Website

    Use the Whistleblower reporting tool available on the Hexaware website.

    Email Complaint

    Send an email to the Whistleblower Custodian or any Whistleblower Committee member at their email addresses, or email whistleblower@hexaware.com.

    Written Complaint

    Submit a written complaint by dropping it into the Whistleblower drop box at your location. This facility is available to Hexaware employees only.

    Drop Box facility is available at the following locations:

     

    India

    • Mumbai: 1st Floor, North Wing, Bldg. 152, next to the LTA / medical reimbursement drop-box
    • Pune: 1st Floor, Admin area
    • Noida: Reception area
    • Bangalore: Finance Manager’s cabin
    • Chennai: Help Center, near the main reception area

    If a drop box is not available at your location, send an email to the address above or courier / post a written complaint to: Whistleblower Custodian / Whistleblower Committee / Chief Operating Officer, Hexaware Technologies Limited, No. H5, Sipcot IT Park, Siruseri, Kancheepuram District, Tamil Nadu, India, PIN – 603103.

    A disclosure may also be made to the immediate supervisor (if there is no potential conflict of interest) who will forward it to the Whistleblower Custodian.

    The Whistleblower Custodian or any Whistleblower Committee member will acknowledge receipt and confirm that the matter will be investigated.

    The Whistleblower Custodian or the Whistleblower Committee will share updates in due course, in line with the whistleblowing procedure.

    Anonymity and Confidentiality

    Purpose

    The whistleblowing system is designed to protect the identity and privacy of anyone reporting a concern. These safeguards help build trust and encourage honest reporting.

    How Anonymity Is Preserved

    • Anonymous Reporting
      Users can choose to report concerns without revealing their identity. The system allows for anonymous submissions via online forms, hotlines, or postal mail.
    • No Mandatory Personal Details
      Fields such as name and contact information are optional. Users can leave these blank and still submit a report.

    How Confidentiality Is Maintained

    • Restricted Access
      Only authorized personnel (e.g., Ethics Committee, HR, Legal) can access whistleblowing reports and related information.
    • Data Protection Measures
      Reports and evidence are stored securely, using encryption and access controls to prevent unauthorized viewing or sharing.
    • Disclosure During Investigation
      If an investigation requires information sharing, only the minimum necessary details will be disclosed and only to those directly involved.
    • Data Retention Policy
      Reports and personal data are retained only as long as required by law and policy.

    User Assurance

    • Clear Communication
      The webpage explains these protections so users understand how their privacy is respected.
    • Transparency
      Users are informed about what information may be disclosed and under what circumstances.

    Protection and No Retaliation

     

    No unfair treatment will be meted out to a whistleblower because they have reported a complaint under this policy. Hexaware, as a policy, condemns any kind of discrimination, harassment, victimization, or any other unfair employment practice being adopted against the whistleblower.

    Accordingly, Hexaware will provide complete protection against unfair practices, harassment, biased behavior, or any direct or indirect use of authority that obstructs a whistleblower’s right to continue performing their duties. The identity of the whistleblower will be kept confidential.

    If you believe that you have been retaliated against for reporting concerns pertaining to real or perceived wrongdoings, you should report it in accordance with this policy. Allegations of retaliation will be investigated and addressed under this policy.

    Any other person assisting in an investigation or furnishing evidence will also be protected to the same extent as the whistleblower.