Welcome to SpeakUp
Please use this site to report concerns related to Hexaware's Corporate Policies, Code of Conduct, or the law.
Introduction
The whistleblowing webpage is designed to encourage employees, vendors, and stakeholders to report unethical or illegal activities. It assures confidentiality, protection against retaliation, and a commitment to fair investigation of all reports.
Scope of Reporting
The concerned person can report a wide range of misconduct, including but not limited to:
Fraud
Harassment
Bribery
Data breaches
Safety violations
Ethical concerns
Reporting Channels Instruction Manuals
The disclosure can be made to the Whistle Blower Custodian / any of the Whistle Blower Committee Member through any of the channels mentioned below
Hexaware Website
Whistle Blower reporting tool available on Hexaware website
Email Complaint
An email complaint can be sent to the Whistle Blower Custodian /Whistle Blower Committee member at their email ids or at whistleblower@hexaware.com.
Written Complaint
A written complaint can be dropped into the Whistle Blower drop box at your location. This facility is available for Hexaware employees only.
Drop Box facility is available at following locations:
India
- Mumbai: 1st Floor, north wing, bldg. 152, next to LTA/medical reimbursement drop-box.
- Pune: 1st Floor, admin area, drop-box.
- Noida: In the Reception area
- Bangalore: Finance Manager’s Cabin
- Chennai: Help Center, near main reception area.
However, if this facility is not available at that location, an e-mail may be sent to the email address mentioned above or a complaint in writing may be forwarded by a courier/post to the below mentioned address: Whistle Blower Custodian/ Whistle Blower Committee/Chief Operating Officer, Hexaware Technologies Limited, No. H5, Sipcot IT Park, Siruseri, Kancheepuram District, Tamil Nadu, India, Pin – 603103
A disclosure can also be made to the immediate supervisor (in case there is no potential conflict of interest) who shall forward the same to the Whistle Blower Custodian.
The disclosure will be acknowledged by the Whistle Blower Custodian or any of the Whistle Blower Committee member confirming that the matter will be investigated and the Whistle Blower Custodian/ the Whistle Blower Committee will get back to the Whistle Blower in due course with respect to the progress on the proceedings initiated as mentioned in the WB procedure.
Anonymity & Confidentiality
The whistleblowing system is designed to protect the identity and privacy of anyone reporting a concern. This is crucial for building trust and encouraging honest reporting.
- Anonymous Reporting:
Users can choose to report concerns without revealing their identity. The system allows for anonymous submissions via online forms, hotlines, or postal mail. - No Mandatory Personal Details:
Fields like name and contact information are optional. If a user prefers, they can leave these blank and still submit a report.
- Restricted Access:
Only authorized personnel (e.g., Ethics Committee, HR, Legal) can access whistleblowing reports and related information. - Data Protection Measures:
All reports and evidence are stored securely, with encryption and access controls to prevent unauthorized viewing or sharing. - Disclosure During Investigation:
If an investigation requires sharing information, only the minimum necessary details are disclosed, and only to those directly involved in resolving the issue. - Data Retention Policy:
The company follows strict data retention guidelines, ensuring that reports and personal data are kept only as long as required by law and policy
- Clear Communication:
The webpage explains these protections so users know their privacy is respected. - Transparency:
Users are informed about what information may be disclosed and under what circumstances.
Anonymity & Confidentiality
Protection and No Retaliation
- No unfair treatment will be meted out to a Whistle Blower by virtue of him/her/them having reported a complaint under this Policy. The Company, as a policy, condemns any kind of discrimination, harassment, victimization or any other unfair employment practice being adopted against Whistle Blower. Complete protection will, therefore, be given to Whistle Blower against any unfair practice, any type of harassment, biased behavior or the like including any direct or indirect use of authority to obstruct the Whistle Blower’s right to continue to perform his/her/their duties/functions.
- The identity of the Whistle Blower shall be kept confidential.
- If you believe that you have been retaliated against for reporting concerns pertaining to real
- or perceived wrongdoings, you should report it in accordance with this Policy. Allegations of retaliation will be investigated and addressed pursuant to this Policy
- Any other person assisting in the said investigation or furnishing evidence shall also be protected to the same extent as the Whistle Blower
FAQ's
Yes, you can choose to report anonymously. The system allows you to submit concerns without providing your name or contact details. Anonymous reports are treated with the same seriousness and confidentiality as identified reports.
In most cases, if you provide contact information, you will receive updates about the progress and outcome of your report, subject to confidentiality and legal constraints. For anonymous reports, updates may be limited, but you can check the status using a unique case ID if provided
If you are uncertain, you are still encouraged to report your concern. The Ethics Committee or relevant team will review the information and determine if further investigation is needed. It’s better to report and let the experts assess the situation.
All reports are handled confidentially. Only authorized personnel have access to the details, and information is disclosed strictly on a need-to-know basis during investigations.
You can report a wide range of concerns, including fraud, harassment, safety violations, data breaches, ethical misconduct, and more. The scope is clearly defined on the webpage.
Your report will be reviewed by the designated team (e.g., Ethics Committee, HR, Legal). An investigation will be conducted, and you may be contacted for additional information if you provided contact details. The process and timelines are outlined on the webpage.
Yes, the company has a strict non-retaliation policy. Whistleblowers are protected from any adverse action resulting from their report.
Yes, you can upload documents, screenshots, or other evidence to support your report. This helps in the investigation process.