Introduction

Our whistleblowing webpage is designed to encourage employees, vendors, and stakeholders to report unethical or illegal activities. It assures confidentiality, protection against retaliation, and a commitment to fair, timely investigation of all reports.

Important Links

Whistleblower Policy

Hexaware’s Whistleblower Policy protects confidential reporting of unethical actions without retaliation.

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Report a Concern

Report any unethical behavior or concerns confidentially—speak up and protect integrity today!

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Report your concern here.

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Your privacy Matters to US!

We respect your confidentiality. However, to facilitate the review of complaints under the Prevention of Sexual Harassment of Women at Workplace (Prevention, Prohibition and Redressal) Act, 2013 (POSH Act), complainants, including Ex-employees, vendors, customers, and other third parties, are required to disclose their identity and provide valid contact details. All information shared will be handled with strict confidentiality in accordance with applicable laws and internal procedures.

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Your Report Has Been Received!

Thank you for speaking up. Your report was submitted successfully and is now with our Whistle Blower Committee for review.

Scope of Reporting

The reporting party can raise concerns about a wide range of misconduct, including, but not limited to:

Fraud

Fraud

Harassment

Harassment

Bribery

Bribery

Data Breaches

Data Breaches

Safety Violations

Safety Violations

Ethical Concerns

Ethical Concerns

Reporting Channels

The disclosure can be made to the Whistleblower Custodian / any of the Whistleblower Committee members through the channels below.

Hexaware Website

Use the Whistleblower reporting tool available on the Hexaware website.

Email Complaint

Send an email to the Whistleblower Custodian or any Whistleblower Committee member at their email addresses, or email whistleblower@hexaware.com.

Written Complaint

Submit a written complaint by dropping it into the Whistleblower drop box at your location. This facility is available to Hexaware employees only.

Drop Box facility is available at the following locations:

India

  • Mumbai: 1st Floor, North Wing, Bldg. 152, next to the LTA / medical reimbursement drop-box
  • Pune: 1st Floor, Admin area
  • Noida: Reception area
  • Bangalore: Finance Manager’s cabin
  • Chennai: Help Center, near the main reception area

If a drop box is not available at your location, send an email to the address above or courier / post a written complaint to: Whistleblower Custodian / Whistleblower Committee / Chief Operating Officer, Hexaware Technologies Limited, No. H5, Sipcot IT Park, Siruseri, Kancheepuram District, Tamil Nadu, India, PIN – 603103.

A disclosure may also be made to the immediate supervisor (if there is no potential conflict of interest) who will forward it to the Whistleblower Custodian.

The Whistleblower Custodian or any Whistleblower Committee member will acknowledge receipt and confirm that the matter will be investigated.

The Whistleblower Custodian or the Whistleblower Committee will share updates in due course, in line with the whistleblowing procedure.

Anonymity and Confidentiality

The whistleblowing system is designed to protect the identity and privacy of anyone reporting a concern. These safeguards help build trust and encourage honest reporting.

  • Anonymous Reporting
    Users can choose to report concerns without revealing their identity. The system allows for anonymous submissions via online forms, hotlines, or postal mail.
  • No Mandatory Personal Details
    Fields such as name and contact information are optional. Users can leave these blank and still submit a report.
  • Restricted Access
    Only authorized personnel (e.g., Ethics Committee, HR, Legal) can access whistleblowing reports and related information.
  • Data Protection Measures
    Reports and evidence are stored securely, using encryption and access controls to prevent unauthorized viewing or sharing.
  • Disclosure During Investigation
    If an investigation requires information sharing, only the minimum necessary details will be disclosed and only to those directly involved.
  • Data Retention Policy
    Reports and personal data are retained only as long as required by law and policy.
  • Clear Communication
    The webpage explains these protections so users understand how their privacy is respected.
  • Transparency
    Users are informed about what information may be disclosed and under what circumstances.

Anonymity and Confidentiality

Protection and No Retaliation

No unfair treatment will be meted out to a whistleblower because they have reported a complaint under this policy. Hexaware, as a policy, condemns any kind of discrimination, harassment, victimization, or any other unfair employment practice being adopted against the whistleblower.

Accordingly, Hexaware will provide complete protection against unfair practices, harassment, biased behavior, or any direct or indirect use of authority that obstructs a whistleblower’s right to continue performing their duties. The identity of the whistleblower will be kept confidential.

If you believe that you have been retaliated against for reporting concerns pertaining to real or perceived wrongdoings, you should report it in accordance with this policy. Allegations of retaliation will be investigated and addressed under this policy.

Any other person assisting in an investigation or furnishing evidence will also be protected to the same extent as the whistleblower.

 

FAQ's

Yes, you can choose to report anonymously. The system allows you to submit concerns without providing your name or contact details. Anonymous reports are treated with the same seriousness and confidentiality as identified reports.

In most cases, if you provide contact information, you will receive updates about the progress and outcome of your report, subject to confidentiality and legal constraints. For anonymous reports, updates may be limited, but you can check the status using a unique case ID if provided

If you are uncertain, you are still encouraged to report your concern. The Ethics Committee or relevant team will review the information and determine if further investigation is needed. It’s better to report and let the experts assess the situation.

All reports are handled confidentially. Only authorized personnel have access to the details, and information is disclosed strictly on a need-to-know basis during investigations.

You can report a wide range of concerns, including fraud, harassment, safety violations, data breaches, ethical misconduct, and more. The scope is clearly defined on the webpage.

Your report will be reviewed by the designated team (e.g., Ethics Committee, HR, Legal). An investigation will be conducted, and you may be contacted for additional information if you provided contact details. The process and timelines are outlined on the webpage.

Yes, the company has a strict non-retaliation policy. Whistleblowers are protected from any adverse action resulting from their report.

Yes, you can upload documents, screenshots, or other evidence to support your report. This helps in the investigation process.