Empowering CXOs with Ownership of the Digital Customer Journey
Achieve business transformation with speed, accuracy, and impact at scale
Connect with a Marketing and Customer Analytics Lead
Reinvent digital customer engagement with Softcrylic’s deep-tech capabilities and Hexaware’s industry-specific data & AI blueprints.
Winning with Customer Data and Marketing Technology
Secure value with every customer touchpoint. Strategize to leverage comprehensive, actionable insights from multiple customer data sources and data capture setups.
Initiate unified customer journey mapping across omnichannel funnels, discover insights to amplify revenue-driving channels, and develop cross-platform customer engagement strategies.
Identify your website, applications, and platforms’ impact on customers, implement real-time retargeting based on web behavior, and delve into what influences conversions.
Leverage strategies to analyze the customer feedback you receive effectively. Assess the relevance and responsiveness of feedback and create accurate customer profiles for personalized campaigns.
Winning with Customer Data and Marketing Technology
Marketing and Customer Analytics Capabilities
Consult with us for customized frameworks for data, technology, and analytics strategy design and roadmaps based on your industry. Get comprehensive technology audits, data assessments, vendor assessments, audience measurements, and enterprise data governance and quality solutions.
Map and track data on evolving customer preferences and behaviors delivered to enterprise data lakes in real time. Build effective AI & gen AI solutions on such data to achieve micro personalization of experiences, enhancing value-driven growth and customer lifetime value.
Our services help you ideate, design, and implement marketing technology stacks to create omnichannel experiences across online and offline channels. Our MarTech, data activation, and media measurement teams are specialized in empowering brands to target key customer personas with optimal messaging.
We drive customer data platform (CDP) implementation, marketing automation, omnichannel personalization, tech-stack integration, audience discovery, and media measurement, with platforms such as Adobe, Salesforce, and more.
Elevate your enablement teams’ outlook with comprehensive digital analytics services ranging from website and mobile app audits to implementation, governance planning, and insights. We augment your strategy think tanks with deep expertise in Adobe and Google analytics solutions.
Discover services that elevate c-suite strategies with integrated digital analytics, marketing operations, and paid media support with a repeatable, scalable, and measurable model. Leverage customized services for customer data maintenance, strategic analysis, application support, audience segmentation, and campaign management.
Our composable and modular data solutions are pre-built, addressing the most common problems faced in the industry. Tackle challenges such as uncovering facts and anomalies in your data in a cost-efficient manner or define and deploy audiences for effective and accurate marketing.
Our data accelerator prepares unstructured data into a transformational model for a comprehensive CDP implementation, by vertical, sub-vertical, function, and domain at speed and scale.
