Rebuild Resilience Without Losing Your Identity
UK universities face hard choices. This white paper demonstrates how Global Business Services (GBS) for UK Universities can unlock higher education cost-saving strategies while preserving quality and autonomy.
What’s inside:
- How to stand up university shared services and design right-shoring university services without disrupting academics.
- Where automation in universities makes the biggest dent in costs and delays—and how AI agents in student services lift response times and satisfaction.
- A practical view of outsourcing in higher education: what to keep in-house, what to partner, and how to measure outcomes.
- A 90-day roadmap to prove value, then scale.
Why this playbook now?
With fees flat in real terms and operating costs rising, non-academic operations must do more with less. The paper outlines a clear, low-risk path to reduce run-rate costs and improve student experience—without defaulting to mergers or course cuts.
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