Emerging technologies, such as Cloud Computing, Artificial Intelligence (AI) and Machine Learning (ML) are disrupting the Professional Services industry. The potentially dramatic impact, coupled with increasing competition, means that firms are under pressure to quickly address the challenges of digitally transforming their business.
To explore these issues, Hexaware conducted a custom survey of senior executives with decision-making responsibility for technology at large US-based tax, audit, accounting, legal, advisory and consulting firms.
The research objectives were to learn about the:
- Overall business needs and challenges
- Adoption / acceptance of technologies
- Technology strategy
- Key drivers for planning / implementation of technologies
- Interest / plans for implementing technologies, platforms and partnerships
- Challenges and barriers for implementing current and new technologies
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