Hexaware’s Service Marketplace offers administration and support (IT application landscape and underlying components) as a Service in the form of commoditized comprehensive service catalog. This platform embraces IT automation services which resonates with Hexaware’s philosophy to shrink the overall IT cost of its customers through automation. It easily integrates with the existing systems and helps in automating IT operations, and reduces manual intervention.
The ServiceNow platform features:
- Substantial cost reduction
- Reduced human dependency
- No laborious hours
- Optimization of service request and delivery
- Reduction in support related costs
- Enhanced communication with end users
- Reduced budget
