TRANSFORM CUSTOMER EXPERIENCES&trade | Hexaware Hexaware - Automate Everything
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Everyone knows that delivering great customer experience, consistently, can be a powerful differentiator. Yet, there are few companies across industries that can do so. It is our mission to help our clients adopt customer intimacy, transform their end customers’ experiences and deliver it consistently to make it their competitive advantage.

Three Pillars of our Purpose, Capability and Vision

Our Solution Capabilities

  • Experience First

    Design Thinking framework / archetype and approach through the lens of the customer with a forward-looking business vision and strategy.

    • Experience First Strategy
    • Digital Capabilities Benchmarking
    • Digital Products & Services Design
    • Shoppable Experience
    • Personalize Everything (Personalization)
    • Digital Ergonomics (Accessibility, Voice Enablement, Visual Cues, etc.)
    • Digital Banking and Financial Services
    • Web or Mobile Experience Design and Front-end Development
    • IT Strategy and Consulting
    • Enterprise Data Strategy / Governance / Consulting

  • Engineering Transformation

    Transform End Customers’ experiences by leveraging Platforms and Technologies across business functions, applications and infrastructure.

    • Digital Marketing and Commerce Platforms
    • Cognitive Engineering – Data Platforms and Analytics
    • Augmenting Experience through AR / VR
    • Custom Development and Systems Integration
    • IT Modernization and Enterprise Architecture
    • Cloud Technology Migration & Managed Support
    • AI / ML driven Personalization
    • Continuous Integration and Delivery
    • IT Infrastructure Transformation

  • Continuous Experience Delivery

    Enhance and Scale digital experience efficiently, minimize time to market and improve operational efficiencies for an engaging experience, thereby enabling customer intimacy and advocacy.

    • Commerce Optimization and Management
    • Content and Creative Production
    • Microsite, Martech campaigns and Social
    • Email campaigns through CRM
    • Marketing Analytics and Measurement services
    • Data and Analytics driven Personalization
    • Machine Learning driven Optimization
    • Always-on Digital Innovation

Insights

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