Gen-4 Digital Infrastructure Managed Services - Hexaware

Delivering intuitive and personalized experience, by maximizing the potential of cognitive autonomics and artificially intelligent operations, on secure multi-cloud environments for an always-on business with Hexaware Gen-4 Digital Infrastructure Managed Services.

Evolving Needs of Businesses

Digital disruption is impacting the hybrid infrastructure environments of companies of all types and sizes, in every industry. The conventional IT stack and traditional operations support mechanisms have reached the limits for driving value and innovation. The transformed machine and human operations framework to capitalize on a boundaryless IT landscape, without compromising on security is evolving into Next Generation Managed Services Model.

Secure, Highly Stable, Scalable Managed Services

Stay ahead of the curve with complete digital infrastructure transformation by adopting a cloud-ready; NLP, Machine Learning and Predictive Learning-based Artificially Intelligent Operating Model of Hexaware’s Gen 4 Managed Services is delivered through the hallmarked RAISE IT automation platform. This enhanced way of delivering digital infrastructure services drives the much-needed shift away to a ‘Digital Ops’ approach that combines ‘Users First’, ‘Consumerization’, ‘Analytics’, ‘Machine Learning’ and ‘Artificial Intelligence’ to achieve the following:

  • Service orchestration in multi-cloud setup
  • Improved user productivity and experience
  • Improved application performance
  • Convert system insights into actionable foresight, for effective capacity management
  • Streamline ITIL processes
  • Optimize license spend

Service Offerings

HYBRID CLOUD SERVICES

HYBRID CLOUD SERVICES

Highly enviable cloud computing services that are comprehensive and support business in their cloud journeys throughout the way. Our solution enables organizations to up their infrastructure and applications by bringing in automation and hybrid cloud operations to the mix.

DIGITAL WORKPLACE SERVICES

DIGITAL WORKPLACE SERVICES

Digital workplace solutions that are designed to bring disruptive changes to the way end user experience is delivered. With the use of extreme automation and analytics, scalable models bring in higher productivity and lowered costs

PLATFORM OPERATIONS

PLATFORM OPERATIONS

Necessitating the convergence between applications and infrastructure operations, DevOps and CI/ CD pipelines and their operations support helps in reducing cycle time thereby impacting the time to market for customers.

CYBER SECURITY AND RESILIENCY SERVICES

CYBER SECURITY AND RESILIENCY SERVICES

End-to-end, IT risk management, comprehensive cyber security resiliency operations services to secure the organization from threat and improve overall security readiness. To keep up with rapid advancements in digital technologies, our customized offerings ensures continual enhancement of your security architecture and meet regulatory compliances.

HYPEROPTIMIZED SERVICE MANAGEMENT

HYPEROPTIMIZED SERVICE MANAGEMENT

Hexaware Hyper Optimized (H2O) is an ITSM solution on ServiceNow platform, which is based on industry best practices and ITIL v3 standards.

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