High Velocity IT
Enterprise Service Management at Hexaware is all about high velocity IT which translates to speed and right direction thus providing your business the competitive advantage it deserves.
Hexaware has a strong workforce of ITIL® certified Enterprise Service Management consultants and implementation specialists with impressive experience and niche skills required for this field.
The ESM practice is completely aligned with the Hexaware’s philosophy of delivering next-generation customer experiences through automation of IT Services. We are the trusted partners for many of the customers across manufacturing, banking, e-commerce, airlines and more. Our full spectrum of offerings in service management are appropriate for every phase of the service lifecycle and focuses on creating customer value, loyalty and trust.
We offer a wide range of consulting services that help customers develop their vision, strategy and roadmap for service management.
Hexaware’s ESM team is proud to have implemented some of the world’s most complex ITSM systems. We are rightly geared to help you with a bespoke greenfield implementation or help with your ongoing implementation across comprehensive suite of applications that include IT service management, IT operations management, IT business management and GRC.
Platform and Process Operations Management go hand in hand, one cannot function efficiently without the other and we offer both via our specialized hybrid consultants who all well versed with technology as well as processes thus ensuring smooth transition and highest efficiency for operations.
Optimization is driven by continuous research that enables better decision making. We at Hexaware focus exclusively at optimizing IT processes, tools, licensing & operations thus positively improving efficiency and your spend on IT.
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