Elevate your experiences with Hexaware’s seamless integration of Salesforce platforms. From empowering unified customer, employee, and partner journeys to deploying cutting-edge AI, we specialize in crafting personalized Salesforce implementations.

Ready to shape a future where every interaction is not just a moment but an extraordinary experience? Let’s make it happen together!

Hexaware Value Propositions

Salesforce Summit Partner 

Salesforce Summit Partner 

4.8 Customer Satisfaction Score

4.8 Customer Satisfaction Score

40+ Ongoing Salesforce Expeditions

40+ Ongoing Salesforce Expeditions

≈1000 Certifications

≈1000 Certifications

20 million+ Users Engaged

20 million+ Users Engaged

20 Navigator Badges

20 Navigator Badges

Amplify the Salesforce impact with Hexaware's comprehensive services for experience-driven journeys.

We focus on transforming businesses by delivering everyday value for seamless experiences.

Our Industry Offerings

Healthcare with Health Cloud

Personalized patient engagement streamlined consent management, e-diaries, and smart appointment scheduling for a seamless experience. Gain insights with our analytics-driven dashboard. Elevate patient care effortlessly.

Cell and Gene Therapy

Specializing in Salesforce services for the industry, we optimize patient management, supply chain, capacity planning, quality assurance, and logistics. Our seamless integration with EDC and CRM ensures a cohesive approach for enhanced efficiency.

Private Wealth Management

We convert relationships into Assets Under Management (AUM), scaling personalized client interactions and boosting advisory productivity. Harness actionable insights and drive next-best actions for an elevated wealth management experience on your Salesforce platform.

Insurance 360 with Financial Service Cloud

We enhance customer engagement, provide agents with a unified 360-degree view, and optimize portfolio management through analytics, ensuring efficiency and innovation in the insurance sector.

Predictive Care & Service Management

Ensure impeccable data quality and governance of your system. From plugins to AppExchange integrations and iPaaS implementation (MuleSoft), we streamline your Salesforce ecosystem for accuracy and resilience.

Our Salesforce Cloud Coverage

Sales

Sales

Supercharge your sales growth.

Service

Service

Empower service teams with AI-driven excellence.

Marketing

Marketing

Personalize, unify, and grow effortlessly.

Platform

Platform

Turn app creation into a breeze for all.

Revenue Cloud

Revenue Cloud

All-in-one solution for automated product-to-cash processes.

Experience Cloud

Experience Cloud

Fast, flexible, and tailored digital experiences that maximize ROI.

Commerce

Commerce

Scale confidently, sell smarter, and supercharge growth.

Integration

Integration

Transform data, systems, and processes effortlessly.

Data

Data

Salesforce-powered beacon for personalized insights at every touch.

Einstein GPT and AI Cloud

Einstein GPT and AI Cloud

Powerful AI, real-time data, and seamless automation in one solution.

Industry Cloud

Financial Service

Financial Service

Elevate financial services through customer-centric digital experiences.

Healthcare and Life Sciences

Healthcare and Life Sciences

Where patient connections meet innovation!

Vlocity

Vlocity

Acknowledged by ISG for Salesforce mastery and application management.

Elevate customer journeys with Salesforce's Einstein GPT and AI Cloud, seamlessly powered by generative AI to drive tomorrow’s innovations

Boost productivity with AI-driven insights and Generative AI within Salesforce Einstein’s Customer 360. Develop conversational AI solutions for enhanced customer and employee experiences.

  • AI for Sales
  • AI for Services
  • AI for Marketing
  • AI for CRM Analytics
  • AI for Commerce
  • AI for Innovation
  • AI for Admins and Developers

Hexaware Salesforce Accelerators

North Star Consulting Framework

Create a canvas to align initiatives to goals. Prioritize for maximum impact.

Digital Traction Framework

Customer experience strategy, representing the needs of the business.

Discovery Toolkit

Access a pre-built library for Salesforce lightning components and multiple data lookup features.

Data2Salesforce

Accelerate with an extensive toolkit for platform-led data migration to Salesforce cloud.

Rollout Accelerator

Meet deadlines with tools enabling swift creation and testing of prototype designs.

Jarvis Test Automation

Efficient software testing through automated quality testing and assurance checks.

North Star Consulting Framework

Create a canvas to align initiatives to goals. Prioritize for maximum impact.

Digital Traction Framework

Customer experience strategy, representing the needs of the business.

Discovery Toolkit

Access a pre-built library for Salesforce lightning components and multiple data lookup features.

Data2Salesforce

Accelerate with an extensive toolkit for platform-led data migration to Salesforce cloud.

Rollout Accelerator

Meet deadlines with tools enabling swift creation and testing of prototype designs.

Jarvis Test Automation

Efficient software testing through automated quality testing and assurance checks.

Hexaware has been named a Leader across ISG Provider Lens™ quadrant reports for our Salesforce capabilities.

Hexaware Recognized as a Leader in the Provider Lens™ Salesforce Ecosystem Partners US 2023 Quadrant Report for Implementation Services for Core Clouds Midmarket.

Hexaware Recognized as a Leader in the Provider Lens Salesforce Ecosystem Partners US 2023 Quadrant Report for Managed Application Services for Midmarket

Hexaware Named a Leader in Customer Experience Services in the ISG Provider Lens™ Digital Business Enablement and ESG Services U.K. 2022 Quadrant Report 

Hexaware Named a Leader in Customer Experience Services in the ISG Provider Lens™ Digital Business Enablement and ESG Services U.S. 2022 Quadrant Report

Case Studies

Salesforce Leaders

Shishir Agarwal

Salesforce Leader

Rupesh Mithani

Salesforce Leader

Sachin Deshmukh

Salesforce Expert

Turn every moment into an opportunity

Build Outstanding Experiences with Salesforce

Let the Journey Begin

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Every outcome starts with a conversation