Hexaware Named a Leader in the ISG Provider Lens® 2025 Generative AI Services Global Quadrant Report
October 23, 2025
Hexaware has been recognized as a Leader in two key quadrants—Strategy and Consulting Services – Midsize and Development and Deployment Services – Midsize—in the ISG Provider Lens® Generative AI Services 2025 report. The recognition highlights Hexaware’s expertise in guiding midsize enterprises globally through GenAI transformations.
The global technology research firm Information Services Group (ISG) highlighted Hexaware’s Decode-Encode methodology. This methodology supports clients from use case prioritization to scaled production and includes structured feasibility frameworks for ROI-led scoping and risk assessment tailored to specific verticals.
This recognition highlights Hexaware’s capabilities in GenAI development and deployment services, including value discovery, agentic architectures, and hybrid LLM flexibility across cloud-native, on-premises, and hybrid environments.
Flexible Midsize-focused Delivery Model
Hexaware’s end-to-end GenAI delivery capability is anchored in frameworks like Decode AI for value discovery and platforms like Tensai® AgentVerse for multi-agent execution, enabling multimodal integration, task-specific token optimization, and orchestration across diverse data formats, including vision, images, and structured databases.
These tools support predictive, scalable solutions that align with compliance needs and domain-specific workflows, making them especially valuable for midsize clients seeking adaptable and responsible AI implementations.
ISG stated that Hexaware “combines consulting depth with delivery rigor using frameworks such as … Decode AI to prioritize use cases and implement reusable, agent-led solutions that are scalable, security-aligned and tailored for domain impact.” ISG further noted Hexaware’s full-spectrum GenAI development platform that “combines agentic architecture, observability tooling and hybrid and production-grade AI solutions across enterprise environments.”
Strengthening the Ecosystem with Strategic Investments
Hexaware’s position as a leading provider of GenAI consulting and strategy is also backed by:
- Powerful Partnerships: Collaborations with model providers like Cohere, Claude, Azure OpenAI, and LLaMA 3.2 to enable flexible, fallback orchestration strategies.
- Focused Innovation: Heavy investments in multi-agent architectures, embedded governance tools, and vertical-aligned accelerators for operating model transformations.
- Global Excellence: With a worldwide delivery network and more than 31,500 employees across 28 countries, Hexaware delivers consistent, high-quality service tailored to midsize enterprises.
Trusted Partner for Enterprise Transformation Guidance
With a service portfolio covering GenAI consulting, development, and deployment—featuring eight-stage lifecycles, guardrail design, and context configuration—Hexaware’s offerings closely align with clients’ goals for feasibility, compliance, and measurable value. As a leading GenAI services provider, Hexaware helps midsize organizations gain agility, innovation, and industry-specific impact.
The ISG report noted Hexaware’s strengths in vertical-aligned strategic packaging and multimodal agent stacks, while suggesting enhancements in areas like prompt versioning and CI/CD pipelines for even greater operational maturity.
About the ISG Report
The ISG Provider Lens® 2025 Generative AI Services report evaluates a cross-section of global vendors across multiple categories, distinguishing those with proven capabilities to deliver end-to-end GenAI consulting, development, and deployment solutions that align with business needs.
Hexaware Named a Leader in Development and Deployment Services – Midsize in the ISG Provider Lens® Generative AI Services 2025 Global Report
“Hexaware delivers a full-spectrum GenAI development platform that combines agentic architecture, observability tooling, and hybrid deployment flexibility to enable scalable, secure, and production-grade AI solutions across enterprise environments.” – Gowtham Kumar Sampat, Assistant Director and Principal Analyst, ISG
Hexaware Named a Leader in Strategy and Consulting Services – Midsize in the ISG Provider Lens® Generative AI Services 2025 Global Report
“Hexaware combines consulting depth with delivery rigor using frameworks such as … Decode AI to prioritize use cases and implement reusable, agent-led solutions that are scalable, security-aligned and tailored for domain impact.” – Gowtham Kumar Sampat, Assistant Director and Principal Analyst, ISG
To explore Hexaware’s generative AI solutions, visit our GenAI services page.