Driving Business Transformation for Telecom & Utilities
Next-gen IT Services for Tomorrow’s Needs
Connect with our Telecom & Utilities Lead
Hexaware provides specialized Telecom and Utilities IT Solutions for sectors like Telecom, Water & Wastewater, Energy, and Climate Tech.
Our Focus Areas
Empower Telecom and Utilities Enterprises
Telecom
Enhance connectivity, reduce downtime, and improve user experiences through advanced network optimization, real-time analytics, and CRM systems.
Water & Wastewater
Use IoT sensors and analytics for real-time water quality management. Optimize resources, minimize waste, and enhance sustainability efforts.
Energy
Optimize electricity and gas distribution via smart grid tech and analytics. Improve reliability, reduce losses, and manage energy better.
Climate Tech
Use digitalization, AI, and data solutions to empower climate tech companies, tackle challenges and create a sustainable future.
Customized for Telecom & Utilities
Leverage experience-led digital transformation to rapidly enhance efficiencies in manual processes. Hexaware enables the deployment of high-quality apps and automated workflows through the power of low-code development. By integrating groundbreaking technologies like machine learning and natural language processing, Hexaware’s solutions bring about cost and workload reduction, particularly in handling repetitive FAQ-based inquiries through responsive and context-aware chatbots.
Hexaware’s data and insights solution addresses the challenge of siloed data sources and legacy system modernization. We help you implement a unified data platform with plug-and-play services provided by Power Platform. This approach seamlessly connects disparate data sources, updates legacy systems, and creates a single source of truth. By incorporating AI and data connectors, Hexaware enables the rapid development of prototypes and the efficient integration of intricate solutions, ultimately streamlining workflows and optimizing IT resources.
Hexaware’s digital IT and business operations solution transforms back-office processes, optimizes operational costs, and upgrades services for businesses facing increasing operational challenges. This transformation involves a phased approach prioritizing less complex processes initially, with a focus on language and regulatory requirements. Hexaware employs automation tools for process standardization and knowledge transfer, ensuring consistent reviews, governance, and change management within a structured framework.
Hexaware’s digitalization solutions optimize operations, resource allocation, and scalability for climate tech companies. By leveraging data and AI expertise, Hexaware provides valuable market insights, empowering informed decision-making for enhanced profitability. The focus on sustainability through green software engineering and reliable supply chains ensures efficient expansion for climate tech companies while contributing positively to the environment.
Customized for Telecom & Utilities
Our Capabilities in Telecom & Utilities
Climate tech is critical to mitigate environmental impact and enable a sustainable future. By harnessing the power of data and AI-based capabilities, we help climate tech companies streamline their production and supply chains, achieve operational efficiency and cost reduction while minimizing disruptions. Using our expertise, we help industry leaders reduce costs and CO2 emissions, driving sustainability and paving the way for a brighter future.
By prioritizing a customer-centric approach, we empower companies to deliver seamless, personalized experiences while optimizing operations. Our solutions ensure that businesses not only meet but exceed the expectations of their customers by harnessing the power of digital innovation.
With our expertise in smart grid technologies, IoT integration, and customer-centric platforms, we help improve connectivity, energy efficiency, and customer experience. Leverage cutting-edge solutions to enhance network reliability, reduce operational costs, and ensure efficient resource management.
Utilize state-of-the-art technologies to simplify operations, improve supply chain management, and enhance resource allocation. By incorporating advanced data analytics, artificial intelligence, and automation, we help you swiftly adapt to market demands, minimize expenses, and elevate product quality. This fosters operational excellence and promotes adaptability, providing competitive advantage in the ever-evolving manufacturing landscape.
Harness the power of data and insights to unlock valuable customer trends and optimize service delivery in the telecom and utilities sector. Transform raw data into actionable insights to drive operational efficiency, customer satisfaction, and innovation in telecommunications and utilities industry.
Case Studies
Insights
Telecom and Utilities Team Leaders
Kamal Maggon
Telecom and Utilities Leader
Ronojoy Guha
Telecom and Utilities Expert
Sivakumar Natarajan
Telecom and Utilities Expert
Jagan Mohan Raajkumar
Telecom and Utilities Expert
FAQs
Hexaware stands out as the top provider of IT services in telecom and utilities by consistently delivering end-to-end digital transformation solutions, leveraging its position as an industry-recognized, innovation-driven, and sustainability-focused leader.
As a preferred partner, we help telecom and utilities firms modernize end‑to‑end by merging advanced network optimization, real‑time analytics, and CRM platforms to boost connectivity, while smart‑grid and IoT solutions cut losses across energy, water, and wastewater systems. Backed by experience‑led digital transformation, low‑code automation, and data‑and‑insights engines, we deliver resilient, sustainable operations for climate‑tech innovators as well.
Digital transformation follows a layered capability model that accelerates innovation and controls risk. Key pillars include:
- Experience‑led digital transformation to reimagine customer and field journeys
- Core transformation that decouples and modernizes legacy OSS/BSS
- Digital IT and business operations for cloud‑native agility and low‑code automation
- Data and insights engines that supply real‑time intelligence and a single source of truth
AI turns real‑time sensor streams into actionable intelligence that improves efficiency and sustainability. Some important applications of AI include:
- Predictive models forecast demand, prevent outages, and optimize asset maintenance.
- Computer vision automates meter reading and defect detection.
- Natural‑language agents streamline customer service and regulatory reporting.
Smart grids create self‑healing, data‑driven networks that balance supply and demand while supporting renewables. Core benefits include:
- Advanced metering infrastructure provides granular, two‑way consumption data.
- Edge analytics enable real‑time fault isolation and automated service restoration.
- Distributed energy resource management integrates solar, wind, and storage for grid stability.
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