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A leading UK-based specialty insurance provider faced challenges with their data reporting and visualization tools, including limited interactivity and incomplete customer insights. Hexaware modernized their reporting dashboard, replacing outdated SSRS and Datazen systems.
The new solution provided a comprehensive exploration dashboard with enriched data, offering a complete view of the customer base and Key Performance Indicators (KPIs). This upgrade enhanced the underwriters’ ability to negotiate and identify cross-sell opportunities, improving overall effectiveness in customer interactions and renewals.
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