Client

One of the largest power generation companies headquartered in Saudi Arabia, with a growing presence across 14 countries in the Middle East, Africa, Central, and Southeast Asia. The organization plays a critical role in powering economies and enabling sustainable development in emerging markets.

Challenge

With rapid international expansion, the client faced major hurdles in compensation planning and payroll operations. HR and IT leaders identified the need for a robust compensation management platform to:

  • Deploy a single, integrated system to manage compensation and variable pay for 4,000+ employees
  • Ensure accurate and timely disbursement aligned with country-specific compliance and tax regulations
  • Implement a data migration strategy that preserved historical records while ensuring traceability
  • Standardize reporting for visibility, audits, and performance tracking
  • Enable seamless integration with existing enterprise systems

To overcome these multi-country complexities, the client sought a reliable SAP SuccessFactors implementation partner to ensure a smooth and scalable transformation—without business disruption.

Solution

Hexaware led an enterprise-grade SAP SuccessFactors implementation, combining best practices, proprietary accelerators, and deep HRIT expertise:

  • End-to-End SAP SuccessFactors Implementation
    Rolled out Compensation and Variable Pay modules for 4,000+ employees across 14 countries—delivering a reliable multi-country payroll solution. Integrated with existing SAP systems to maintain real-time visibility and ensure business continuity.
  • Robust Data Migration Strategy
    Migrated legacy compensation data using Hexaware’s proprietary accelerators. This ensured compliance, audit readiness, and smooth system transition with minimal data loss or manual effort.
  • Tailored Reporting and Audit Enablement
    Designed standardized reports per country to support process monitoring, strategic planning, and regulatory audits.
  • Seamless Ecosystem Integration
    Integrated the SuccessFactors suite with SAP ECC, SAP Concur, ProfitCo, Power BI, and FileNet—streamlining data exchange across finance, travel, analytics, and documentation workflows.
  • Testing, Hyper Care & Change Enablement
    Delivered round-the-clock support during SIT and UAT. Post-go-live, Hexaware ensured user adoption through SOPs, manuals, and a three-month Hyper Care program covering cutover stabilization and proactive issue resolution.

Benefits

  • 25% savings in operational costs via automation and process centralization
  • 20–30% faster payroll disbursements enabled by real-time visibility and process integration
  • 30% reduction in HRIT costs with reusable frameworks and solution accelerators
  • Self-sufficient HR teams enabled through custom user manuals and change enablement

Summary

For a global power producer, standardizing HR operations across borders was crucial. Hexaware’s consultative, execution-driven approach delivered a high-impact SAP SuccessFactors implementation, aligning with the best practices of compensation transformation. By enabling automation, integration, and visibility, the client achieved strategic gains in agility, compliance, and workforce engagement.

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