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A leading auto insurer in Japan faced challenges in meeting the technology demands of Millennials, including high call center dependency, a high drop rate on their portal, long proposal creation times, and a lack of online claims services.
Hexaware provided the perfect solution by developing a new business portal powered by the MuleSoft middleware platform. This enabled seamless digital communication for customers, agents, online brokers, dealers, and partners, significantly improving efficiency and customer engagement.
Discover how Hexaware’s digital solutions can enhance your customer engagement and operational efficiency.
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