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Digital & Software Solutions
March 18, 2025
Digital engineering is at a tipping point. A confluence of factors—widespread cloud adoption, proliferation of AI, growing importance of user-centric design, and surging demand for hyper-personalized experiences—is compelling organizations to transform not just their IT, but their entire business models. According to recent ISG data, the annual contract value (ACV) for digital engineering services has jumped by 36%, vastly outpacing the five-year average. Over 25 acquisitions in this sector underscore a rapidly maturing market where both established players and niche innovators are racing to bolster their offerings.
But which providers stand out? In the ISG Provider Lens™ Digital Engineering Services – U.S. 2024, the leading analyst firm highlighted several leaders across four dimensions—design and development, integrated customer/user engagement, platform and application services, and intelligent operations. In this blog, we explore the leaders—Accenture, Capgemini, Cognizant, GlobalLogic, Hexaware, HCLTech, Harman, Infosys, LTIMindTree, LTTS, TCS, and Wipro—from this research, shining a light on how each helps enterprises accelerate innovation, optimize processes, and deliver engaging digital experiences.
Let’s take a closer look at these industry leaders, arranged in alphabetical order.
Accenture emphasizes platform-driven growth by focusing on ecosystem-oriented platforms that help businesses launch services faster and scale efficiently. They improve customer satisfaction by merging workflows with personalized journeys, enhancing operational efficiency and increasing revenue. Additionally, their intelligent operations strategy integrates talent, data, automation in IT operations, and cloud best practices to ensure people, processes, and technology work seamlessly together. This comprehensive approach helps businesses adapt quickly to market changes and create lasting value.
Capgemini’s ADMnext combines agile and DevOps principles to enable continuous app development and easy maintenance in the cloud. They invest heavily in enhancing customer and user experiences, including innovative interfaces for services and even metaverse concepts. Their intelligent operations framework focuses on improving productivity, reducing costs, and embedding sustainability across manufacturing and supply chains. By integrating agile practices with sustainable operations, Capgemini helps businesses build modern applications and delight their customers.
Cognizant integrates digital experience, engineering, and core applications to provide a unified solution that drives innovation and flexibility. Their expertise in omnichannel engagement ensures consistent customer experiences across platforms like e-commerce and mobile apps. Additionally, they apply advanced manufacturing solutions, including IoT-enabled efficiency and predictive analytics, to improve speed-to-market and customer satisfaction. Cognizant’s blend of user-focused solutions and technical excellence helps enterprises achieve faster delivery and reduce operational overheads.
GlobalLogic uses tools like Tech Transform and Microsoft Copilot to improve developer productivity by simplifying coding, QA, and deployment. They adopt a digital-first mindset, focusing on proof-of-concept (PoC) and MVP-driven processes to validate ideas early and reduce costly mistakes. Their expertise in digital engineering solutions ensures that teams can innovate rapidly and adapt to market feedback. This approach helps businesses remain flexible and responsive to changing customer needs.
Hexaware accelerates digital engineering for businesses by providing end-to-end solutions in application development, legacy modernization, cloud infrastructure, intelligent automation, and data engineering, resulting in lower TCO and faster time-to-market. A top digital engineering services provider, the company focuses on building scalable, secure, and efficient applications, leveraging modern technologies like generative AI, machine learning, cloud transformation, and DevOps to streamline processes. Additionally, they help business create new digital products, from ideation to development and launch. Hexaware combines the latest in design thinking, UX/UI, and Agile methodologies to ensure that the product meets the market’s demands and is built with the latest technologies for a competitive edge.
HCLTech’s CoForce platform enhances software engineering by improving code quality and reducing costs. They leverage cognitive analytics and generative AI to provide faster and more effective product support, improving user satisfaction. HCLTech’s focus on smart manufacturing combines automation and technology-led solutions to help businesses meet market demands while adhering to tight timelines. By optimizing both development and production processes, HCLTech helps enterprises stay competitive in fast-paced industries.
HARMAN offers a comprehensive approach to app and platform services, covering everything from consulting and UX design to AI solutions and DevOps. Their HARMAN eNOVA platform includes generative content capabilities that create engaging conversational and visual customer experiences. In manufacturing, HARMAN applies advanced strategies and technology to optimize productivity and operational efficiency. This seamless coordination between design, development, and deployment allows businesses to bring innovative, user-friendly products to market faster.
Infosys combines modular platforms like Live Enterprise Suite, Infosys Nia, and Cobalt to enable seamless digital transformations. They integrate advanced technologies such as AR/VR, digital twins, and Industry 4.0 concepts to create engaging user experiences in industries like healthcare, retail, and high-tech. Their operations strategy uses AI and data-driven solutions to streamline processes and improve collaboration, helping businesses overcome challenges and achieve smoother decision-making.
LTIMindtree uses data engineering, microservices, and advanced architecture expertise to develop modern platforms that meet the needs of evolving markets. Their AI-based tools enhance customer engagement with virtual agents, AR/VR technology, and real-time analytics. The Insight NXT Enterprise Platform connects ecosystems, providing better insights and faster decision-making. LTIMindtree’s solutions help businesses deliver personalized experiences and accelerate time-to-market.
LTTS integrates generative AI into core design processes, handling tasks like simulations, topology, and testing to speed up development and foster creativity. They optimize customer engagement with reusable design modules that ensure consistent quality. Additionally, LTTS combines predictive maintenance with AI and machine learning to improve operational efficiency. Their focus on intelligent design and operations helps businesses innovate while meeting real-world user needs.
TCS focuses on using generative AI to improve IoT and digital engineering, creating smarter connected products. They specialize in transforming stand-alone devices into service-based ecosystems, opening up new revenue opportunities. Their industry-specific solutions, like digital twins and golden batch analysis, enhance efficiency and reduce risks in operations. TCS’s combination of advanced technology and domain-specific expertise enables businesses to innovate while delivering tangible ROI.
Wipro advances cloud and platform services through initiatives like Fullstride Cloud Design Studios, which enhance automotive and 5G innovations. Their ai360 Initiative combines AI with AR/VR and additive manufacturing to create immersive customer experiences. In manufacturing, Wipro integrates physical automation with digital oversight, improving efficiency across production cycles. Their focus on combining cloud expertise with AI-driven solutions helps businesses modernize and stand out in competitive markets.
Although each provider brings its own flair and competencies, certain themes are reshaping the digital engineering market across the board:
While many service providers offer AI or cloud expertise, Hexaware puts a strong emphasis on AI-first digital engineering and combines the “art and science” of technology. This approach weaves data-driven intelligence into design, development, testing, and deployment, while still prioritizing user experience.
By focusing on practical outcomes—like reducing release times, improving operational efficiency, and enhancing customer satisfaction—Hexaware delivers measurable business impact.
Hexaware’s proprietary platforms address key modern business challenges:
Hexaware combines creativity and precision to build user-centric solutions across industries like manufacturing, healthcare, and financial services. By aligning technology with each client’s unique goals, Hexaware helps in supply chain visibility, customer loyalty, and predictive analytics. For example, in the mining sector, real-time data platforms led to faster response times and better resource management. For a global airline, RapidX™ streamlined digital operations to reduce their development time by 40% thanks.
Hexaware also focuses on sustainability and agility. The company’s solutions-aligned commercial models tie pricing to measurable outcomes, so organizations spend smarter and grow faster. This balanced approach lets them adopt new technologies without losing sight of long-term environmental and business goals.
Digital engineering is more than a buzzword—it’s a necessity in a landscape where software underpins nearly every customer journey, product innovation, and operational upgrade. Service providers excel in different ways, from immersive design and IoT-driven insights to large-scale platform modernization.
As organizations embark on their digital transformation journey, these leaders show that success in digital engineering hinges on:
In a world of disruption, choosing a partner means aligning on vision, strategy, and culture—not just technical capabilities. By considering factors like solution accelerators, domain expertise, AI maturity and references from similar engagements, you can find a partner who not only knows the technology but also how to apply it for long-term competitive advantage.
About the Author
Nidhi Alexander
Chief Marketing Officer
Nidhi Alexander is the Chief Marketing Officer at Hexaware, responsible for developing and building the brand and driving growth across its suite of technology services and platforms. She is responsible for brand, content, digital marketing, social media, corporate initiatives, industry analyst relations, media relations, market research, field marketing, and demand generation across channels.
Nidhi has been anchoring market influencer relationships globally for Hexaware before taking over the marketing function. Within two years, she completely transformed Hexaware’s position across rankings from the industry analyst community. She has also helped build a strong sales channel via advisor-led deals for Hexaware.
A recognized and accomplished marketing professional known for breakthrough results, Nidhi brings in diverse experience across brand building, analyst and advisor relations, field marketing, academic relations, employer branding, journalism, and television production over the last two and half decades.
Before Hexaware, she was in leadership positions in firms like Infosys and Mindtree. She is a recipient of the Chairman’s award at Infosys, Mindtree, and Polaris. She started her career in journalism with Star Television (News Corp) and was associated with several award-winning news and current affairs programs like Focus Asia, National Geographic Today, Star Talk, and Prime Minister’s Speak.
Nidhi holds a degree in English Literature from Jesus and Mary College, Delhi University, and a Masters in English Journalism from the Indian Institute of Mass Communication, Delhi. She currently resides in Bridgewater, New Jersey, with her husband and two children.
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A combination of factors: widespread AI maturity, demand for immersive customer experiences, and the need to modernize legacy apps for cloud-scale operations have all accelerated digital engineering initiatives.
Extremely. AI (especially generative AI) can compress development times, enable predictive analytics, and power advanced user-facing solutions like personalized chatbots and real-time recommendations.
While many serve Fortune 500 companies, they often offer targeted solutions for mid-market organizations too—particularly where design thinking, rapid prototyping, or automation frameworks can be scaled down effectively.
User adoption and satisfaction are pivotal to any technology’s success—be it a consumer app or an internal workflow. By integrating UI/UX early, solutions become more intuitive, driving better engagement and ROI.
Hexaware emphasizes an “AI-first” approach across the engineering lifecycle, blending design-driven thinking with strong automation and modernization platforms (e.g., RapidX™, Tensai®, Amaze®). This fusion helps enterprises address immediate development needs while laying groundwork for continuous innovation.
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