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At Hexaware, robust governance frameworks ensure our values are consistently reflected in ethical, transparent, and resilient decision-making.

Our Governance Philosophy

We embed Environmental, Social, and Governance (ESG) principles into strategy and daily decision-making. A clear chain of oversight—grounded in recognised global frameworks—keeps us accountable while enabling rapid, risk-aware execution. 

  • Board-level oversight of ESG, risks, and ethical issues
  • Enterprise Risk Management aligned to leading standards
  • Climate governance referenced to TCFD and ISSB guidance

What We Focus On

We guard data with a defense in-depth architecture, align to global privacy laws (GDPR, DPDPA), and run continuous simulations to stay ahead of threats.

Our Code of Conduct sets the bar for every employee and partner. The Whistleblower mechanism, anticorruption controls and mandatory annual training sustain a culture of ethical organization.

We lead every risk management initiative through an integrated framework that mitigates threats and ensures readiness with a robust business continuity plan.

From onboarding to ongoing assessments, every supplier is assessed against our ESG expectations and global human rights standards.

What We Focus On

Key Highlights From 2024

Metric

Value

EcoVadis Sustainability Rating

Gold (Score - 82, up from 70 last year)

Regulatory Noncompliance Incidents

Zero

Data Privacy Breaches

Zero

Critical Suppliers Screened on ESG Criteria

92% (Target: 100% by 2025)

Workforce Completed InfoSec Training

98.7%

How We Govern

Our model connects strategy to execution through four tightly linked layers.

Level

Key Role

Board ESG and Risk Management Committee

Oversees progress and implementation of ESG and risk management strategies

Corporate ESG Function

Coordinates data collection, disclosures, and external reporting; drives climate risk & other ESG assessments

Sustainability Leads from Each Function

Own KPIs inside business units and report progress into the steering group