With Hexaware’s CDAaaS, a leading life sciences organization cut data collection time by 20%, reduced pipeline issues by 30%, and saw a 57% boost in IT satisfaction.
Client
A Global Life Sciences Leader
A leading life sciences organization running critical Phase 2 and Phase 3 studies needed sharper oversight. With patient safety and trial efficiency at stake, their teams required accurate, real-time insights to keep operations on track.
Challenge
Data Without Direction
Despite access to vast amounts of clinical trial data, the organization struggled to make it meaningful. Key challenges included:
- No agile methodology for timely oversight.
- Lack of a robust BI system for consistent reporting.
- Poor visibility into site enrollment, patient retention, open queries, and source data verification.
The result was slow decision-making, operational inefficiencies, and leadership’s lack of trust in the data driving critical trial outcomes.
Solution
CDAaaS-Powered Clinical Trial Analytics
Hexaware partnered with the organization to deploy Clinical Data Automation as a Solution (CDAaaS), a scalable framework designed to transform raw data into actionable intelligence. The solution included:
- Customized Power BI dashboards with role-based insights into operational and clinical performance.
- Integrated data pipelines that seamlessly connected multiple systems, ensuring data was accurate and refreshed in real time.
- End-to-end consultation and migration support, easing adoption while future-proofing reporting capabilities.
With CDAaaS in place, the organization turned fragmented data streams into trusted, decision-ready insights.
Benefits
From Uncertainty to Impact
The transformation delivered clear, measurable results:
- 20% faster data collection, reducing trial cycle times.
- 30% fewer pipeline issues, driving resilience and reliability.
- 45% higher dashboard usage, proving adoption and trust in data.
- 57% improvement in IT CSAT scores, reflecting user satisfaction with clinical servicing.
Beyond numbers, CDAaaS empowered teams with confidence. Leaders no longer questioned their reports—they acted on them.
Summary
Clinical Excellence Redefined
By adopting Hexaware’s CDAaaS, the organization moved from fragmented, unreliable systems to a culture of trust and speed. With fresher insights, improved adoption, and stronger satisfaction scores, they achieved operational excellence. What once slowed down trials now accelerates them, delivering measurable impact where it matters most—patient safety and trial success.
Discover how Hexaware’s Clinical Data Automation solutions can transform your trial operations. Explore our solutions now.
