Hexaware Named a Leader in AIM Research’s GCC Enablement Service Providers PeMa Quadrant 2025
December 19, 2025
AIM Research, an AI and data science market research firm and the research arm of AIM Media House, has recognized Hexaware and SMC Squared as Leaders in its GCC Enablement Service Providers PeMa (Penetration and Maturity) Quadrant 2025.
The AIM Research report noted Hexaware’s proven GCC build expertise, proprietary IP and AI platforms, strong enterprise foundation, experienced leadership and skilled workforce, and extensive presence in North America as its key strengths. It also noted the specialized capabilities offered through our proprietary IP and AI platforms, including Amaze®, Tensai®, RapidX™, and our AgentVerse AI agent platform with over 500+ enterprise AI agents.
Proven GCC Build Excellence: “Hexaware’s established GCC build playbooks, backed by a flawless setup track record and exceptionally high retention rates, demonstrate strong execution maturity,” the report said. It also noted our ability to rapidly scale centers within short timeframes.
Strong Proprietary IP and AI Platforms: “The company’s portfolio of patented AI platforms and engineering accelerators underscores its innovation depth,” it added, underscoring faster GCC implementation and reduced transition effort as differentiated value for clients.
Global Brand with Deep North American Presence: The Hexaware-SMC Squared partnership extends the company’s global reach across many countries. Its strong presence among North American enterprises builds early trust with firms adopting next-generation GCC models, strengthening its GCC 2.0 market position, the report noted.
Experienced Leadership and Skilled Workforce: “Supported by a broad India delivery network and a workforce heavily trained in AI and digital capabilities, Hexaware is well-equipped to deliver modern, capability-led GCC transformations,” AIM Research said.
Strong Enterprise Foundation and Expanding GCC Portfolio: “This (Hexaware’s) expanding portfolio reinforces client confidence and positions the company as a long-term, strategic partner for GCC build-out and transformation mandates,” the report stated.
About AIM Research’s PeMa Reports
AIM Research’s PeMa reports assess vendors on financial health, growth trajectory, customer confidence, client reach, work delivery capabilities, technological advancements, employee expertise, and support infrastructure, to offer a clear picture of their market penetration and technical maturity.
AIM Research recognizes Hexaware as a Leader in GCC Enablement Service Providers PeMa Quadrant 2025.
“Hexaware’s GCC capabilities have been strengthened by the SMC Squared integration earlier this year, adding deeper functional expertise and enabling more streamlined operating models across its India hubs. Supported by proprietary AI platforms, disciplined governance, and a strong global footprint, the firm demonstrates the execution rigor required for rapid, capability-led GCC builds and next-generation scaling.” — Sandeep Sharma, Senior Director—Research and Advisory at AIM Research
To learn more about Hexaware and SMC Squared’s Global Capability Center solutions, click here.