Modern Workplace

Modern Workplace

Overview

Hexaware redefines the workplace experience to enable Modern Workplace Services through frameworks, architectures, solution accelerators and support models for delivering hyper-collaborative, agile, user experience centric end-user computing environments. We cover the entire spectrum of offerings right from assessing user personas and their specific needs, migration and transformation to future digital workplace state as well as optimized support models for the digital workforce.

  • Office 365 Migration and Support

    Migration to Office 365 can provide your business with a digital edge in today’s competitive market. Hexaware provides a hassle-free transition from your on-premise Exchange server to Office 365.

    Relying on almost two decades of experience in IT solutions, we have created an automated platform that provides an elegant experience by abstracting out the technical details while providing you with controls to customize your migration to meet unique business requirements. Our unique value proposition is to simplify the migration and support so as to not bombard you with unnecessary technical nuances.

    We also offer you the flexibility to choose your migration journey. You can choose an almost touchless migration service with just one click with our Express Migration or you can take more control of your migration with features like license assignment & migration scheduling with our Customized Migration.

    Once you have initiated the migration journey, we’ll send notifications to you at every step of the process. The portal also has built in self-help guided tours to assist in navigating the process.

    Once you are migrated to Office 365, we provide a catalogue of support services to ensure you experience the best of Office 365 services without any hiccups. All your basic support needs like management of mailboxes, distribution lists & spam filters will be taken care of backed by SLAs.

    We comply with all data protection and privacy laws and assure you that your data will not be used for any other purpose apart from providing Migration & Support of your Office 365 service.

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  • Windows Virtual Desktop

    To accelerate the pace of user experience and productivity enhancement, Hexaware has invested in a center of excellence which develops and enables digital workplace tools and service platforms for a superior digital workplace experience. By delivering tailored solutions in support of varied work styles, workplaces and business lifecycles, we help end-users maximize their productivity and experience.

    HexaSmart Workplace Platform is a unified platform designed to self-control an d manage the workplace environment across apps, data and devices. Few key tenets of the platform are

    • Enable global “anytime, anywhere, anydevice” service to customers
    • Offer customized services for customers across segments & businesses

    Hexaware Windows Virtual Desktop Portfolio includes

    Modern Workplace Consulting Services

    • Modern workplace assessment
    • Workstyles and user persona assessment
    • Strategy assessment
    • Advisory services
    • Roadmap services

    Project and Program Management Services

    • Transformation planning
    • Transition planning

    Modern Workplace Engineering Services

    • Design services
    • Integration services
    • Implementation services
    • Windows Image engineering
    • Windows Upgrade & Migration services
    • Application & Desktop Virtualization
    • Application Packaging

    Modern Workplace Operations

    • 24*7 support (Local/Remote)
    • Reactive & Proactive support (custom scripts, self-healing)
    • Monitoring & Reporting
    • Training & FAQs
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  • SharePoint Online Migration

    Hexaware’s experienced team of professionals have helped customers migrate from both Microsoft SharePoint 2016 and other older on-premise versions like 2013 and 2010 and non-Microsoft ECM platforms such as Lotus Notes Domino, OpenText, Stellant, etc. to the Microsoft 365 product suite such as SharePoint Online, One Drive for Business and Teams. Our migration offerings help customers modernize their legacy custom apps into modern UI, mobile-ready and internet enabled applications with enhanced user experience leveraging latest technologies like the SharePoint Framework & Power Platforms.

  • COCO

    COCO is an omni-channel chat bot that seamlessly integrates with all your existing disparate IT backend systems or platforms like ERP, CRM, Service Desk or any other enterprise systems. Your employees can leverage COCO straight from their Microsoft Teams app on desktop or mobile devices, to access information and undertake transactions with key business functions through a unified, simple and conversational interface.

    COCO is built upon Microsoft’s Azure Cognitive Services including LUIS to enable intuitive conversations. The bot adheres with your organizations security policies, ensuring that all interactions meet compliance. By becoming a single touch point for multiple legacy employee engagement touchpoints, COCO clears the clutter and builds a consistent employee journey that reduces the time taken to transact with all your backend systems thereby significantly improving employee productivity.
    Visit COCO Page

    Reasons to choose COCO for your organization

    • Unified omni-channel platform that integrates with multiple backend systems
    • Enhanced employee experience and simplified journeys
    • Always-on and Mobile first platform that can be accessed on a desktop or mobile devices
    • Adheres to your organizations security and compliance policies
    • Increases digitization and boosts automation of business processes and support systems.

    COCO is pre-configured for capturing intent and transactions for Customer Relationship Management, Leave Management and Approvals, Time Management, Service Helpdesks and Employee Address Book.

     

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COCO - A Unified Microsoft Teams Bot

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