A specialized field service module for skilled service personnel

Field360 Smart Technician is our recommended module for organizations seeking to advance their field service personnel capabilities to the next level, to provide experiences of first time right, reduced mean time to repair and increased customer satisfaction.

The Field360 Smart Technician module leverages state-of-the-art head-mounted device (HMD) technology to provide an intuitive knowledge management and communication experience through a voice-gesture-chat bot interface. It also provides a guided remote assistance using Augmented Reality (AR) technology.

This module offers the following features:

Technician Self Service

  • Service history, work order, customer / technician /asset details etc. through voice/chatbots
  • Knowledge Management integrated with HMDs


Remote assistance

  • Remote field technician assistance
  • Remote customer assistance
  • Guided work order execution


Virtual Training

  • Simulation-based, on-field technician training


The Field360 Smart Technician module can be an add-on, complementing the Field360 Standard module and can be further enhanced in terms of asset/equipment monitoring capabilities by deploying the Field360 Asset Intelligence module.

Want us to get back to you ?

  • First Name*
  • Last Name*
  • Business Email*
    • Please enter valid business email
  • Mobile Number*
  • Job Title
  • Organization
  • Your Message For Us
  • The information you provide will be used in accordance with our terms of Privacy Policy

  • ( Mandatory field * )