Insurance IT Services and Solutions

Our industry consultants partner with you to rethink your growth, product, distribution, cost, and digital strategies. We provide actionable levers for operational efficiency, enhance customer experiences, and uncover valuable data-driven insights. Using our proprietary assessment frameworks and diagnostic tools, we analyze current challenges, conduct maturity modeling, perform gap analysis, guide build vs. buy decisions, and help you reimagine a new, future-ready target operating model.

We reimagine and transform the insurance operating model using bionic design principles, enabling carriers, brokers, and MGAs to leverage AI-driven underwriting, claims, distribution, and policy servicing. Our outcome-driven models empower you to achieve greater cost efficiency while driving growth and improving key customer experience KPIs.

Our team of industry cloud experts has extensive experience in insurance cloud-native platforms like Guidewire, coupled with expertise in leading hyperscalers such as AWS & Azure. This empowers you to optimize processes, reduce costs, and elevate customer experiences. Additionally, our tailored IT solutions for insurance enable you to launch innovative products swiftly and improve time-to-market, allowing you to rapidly adapt to the evolving dynamics of the insurance industry.

Our approach involves a holistic analysis of your existing processes, identifying bottlenecks, redundancies, and areas for improvement. We then design and implement tailored solutions that leverage automation, data analytics, and digital technologies to optimize your business processes. Our goal is to help you reduce operational costs, increase process transparency, and accelerate decision-making.

In an era where data is king, we help you make data-driven decisions that enhance underwriting, claims processing, and customer engagement. Our team of data experts designs robust data strategies, implements advanced analytics and leverages AI to gain deeper insights. Whether it’s predicting customer behavior, optimizing pricing models, or detecting fraud, our solutions enable you to stay competitive and responsive in a data-centric world.

Our solutions are designed to help you build lasting relationships and deliver exceptional customer experiences. We collaborate closely with you to create personalized touchpoints, from onboarding to claims processing, and leverage data analytics and digital technologies to anticipate customer needs, provide timely support, and deliver seamless self-service.

Our consultants focus on identifying the challenges of outdated systems and designing modern, state-of-the-art solutions that deliver value to your end customers while improving IT and business KPIs. We leverage jump-start kits and industry-proven frameworks to ensure compatibility with the latest technologies, reduce operational risks, and enhance system performance and scalability. By modernizing your legacy systems, we help you unlock innovation, improve efficiency, and future-proof your business.

We provide comprehensive support and maintenance for insurance front, middle, and back-office applications, ensuring seamless operations through updates, enhancements, and bug fixes. Our AI-driven, risk-mitigated transition process ensures a smooth and secure handover, while self-healing systems powered by AI/ML Ops deliver continuous operational efficiency gains. By adhering to world-class SLAs, we ensure your applications remain reliable, scalable, and aligned with evolving business needs.

Hexaware provides comprehensive assessments and strategies to let your organization meet ever-changing compliance requirements and mitigate security risks, enabling you to focus on your core business activities.

Hexaware’s insurance finance consultants specialize in automating finance processes, implementing robust internal financial controls, and generating statutory and regulatory reports in full compliance with industry standards. By leveraging advanced technologies and automation tools, we streamline financial reporting to ensure accuracy, efficiency, and adherence to evolving regulatory requirements. This approach not only reduces manual effort but also enhances operational efficiency and compliance.