06 May 2020
4 MINS READ
The Covid 19 pandemic has created a huge impact on the global economy and has forced many organizations to halt their operations to minimize the impact on their workforce. This begets the question whether lesser dependency on the human workforce and higher level of intelligent process automation of mundane repeatable tasks could have mitigated this risk thus enabling businesses to stay afloat during these challenging times. With ever increasing adoption of automation and the widespread availability of requisite technical skills, the cost of deploying digital workers continues to become more affordable which is in turn raises the levels of automation.. Thus automation has become more relevant than ever and digital workers are going to make the workplace more productive and safer for their human counterparts. Consider how intelligent process automation in the areas of logistics, high volume transactions such as payments processing and claims processing can help human workers maintain social distancing and establish an effective but safe work environment.
This pandemic has its tight grip on the health and economics worldwide but here are few of the many positives that we can take away from this experience.
In times of such crisis created by the pandemic there are many use cases that need additional resources to handle the spike in demand and intelligent process automation provides the much needed bandwidth to organizations esp. from the Government, Insurance, Healthcare and Life Sciences industries.
Intelligent Automation is for anyone aiming to achieve any of the following:
Points to Ponder when you automate
Hexaware’s Intelligent Process Automation Services (HiPAS) is a strategic offering that drives digital transformation for our clients. We offer solutions across the entire lifecycle of automation deployment from advisory to development and maintenance.
An Academy for Digital workers is pivotal for a seamless automation journey. Digital workers have similar IT security policies and guidelines like that of their human counterparts. Thus, the aspect of maintaining and re-schooling your digital workforce is as crucial as automation advisory and deployment. Robust efficient BOTs with minimal human in the loop drives faster adoption and creating a culture of automation across the enterprise
We have gone on the offensive with regard to handling the Covid-19 pandemic by being one of the first service providers to transition to providing Intelligent automation and comprehensive operations support from home office setups. Our teams are well prepared in these uncertain times and can go live within 15 business days.
Alternate development and operations centers in Mexico and Philippines provide surge capacity, improved operating model resiliency and about 15% cost take out.
Remote assessments and transition of work is enabled through our risk mitigated approach to transition using the TransX approach.
We will continue to keep track of the global impact of Covid-19 on the business of our customers worldwide and continue to deliver over and beyond our commitment. Hexaware is committed and poised to ‘weather this storm’, take care of our customers, our employees and together learn from the challenges that can permanently change the way we engage and work.
We are prepared to embrace the new normal with digital workers and the ability to leverage synergies from the newest technologies. Intelligent Process Automation, Artificial Intelligence, Machine Learning and Analytics will work closely in tandem with human capital who will be responsible for more evolved tasks that need intelligent decision making in the post Covid-19 era.
About the Author
Principal Consultant - Automation, Business Process Services at Hexaware has over 16 years of industry experience spanning across Sales, Presales, Business Strategy, Account Management and Program Management.
Business Process Services
09 Dec 2020
24 Nov 2020
23 Sep 2020
21 Sep 2020
15 Sep 2020
09 Sep 2020
07 Sep 2020
20 Aug 2020
10 Jul 2020
19 May 2020
20 Apr 2020
Business Process Services, Healthcare
21 Oct 2019
30 Jul 2019
31 May 2019
25 Dec 2018
Business Process Services, Insurance
01 Nov 2018
24 Oct 2018
11 Oct 2018
03 Oct 2018
25 Sep 2018
07 Sep 2018
29 Aug 2018
28 Aug 2018
18 Jun 2018
22 Mar 2018
25 Jan 2018
25 Apr 2017
BI & Analytics
19 Mar 2009
26 Nov 2010
Digital Assurance
02 Jan 2012
17 Feb 2012
Infrastructure Mgmt. Services
02 Mar 2012
03 Jan 2013
04 Feb 2013
06 Feb 2013
Digital Assurance, Enterprise Solutions
14 Feb 2013
18 Feb 2013
21 Feb 2013
27 Feb 2013
Others
01 Mar 2013
04 Mar 2013
Enterprise Solutions
05 Mar 2013
18 Mar 2013
Digital Assurance, Enterprise Solutions, Others
22 Mar 2013
12 Apr 2013
26 Apr 2013
29 Apr 2013
13 May 2013
11 Jun 2013
17 Jun 2013
25 Jun 2013
19 Aug 2013
26 Aug 2013
27 Aug 2013
03 Sep 2013
10 Sep 2013
19 Sep 2013
24 Sep 2013
26 Sep 2013
30 Sep 2013
01 Oct 2013
03 Oct 2013
01 Nov 2013
19 Nov 2013
Enterprise Solutions, Manufacturing and Consumer
28 Nov 2013
03 Dec 2013
20 Dec 2013
03 Jan 2014
22 Jan 2014
27 Jan 2014
31 Jan 2014
12 Feb 2014
13 Feb 2014
20 Mar 2014
24 Mar 2014
17 Apr 2014
11 Jun 2014
Manufacturing and Consumer
26 Jun 2014
30 Jun 2014
10 Jul 2014
15 Jul 2014
16 Jul 2014
18 Jul 2014
28 Oct 2014
13 Jul 2015
06 Aug 2015
26 Aug 2015
28 Sep 2015
07 Oct 2015
26 Oct 2015
07 Mar 2016
22 Mar 2016
13 May 2016
23 May 2016
Application Transformation Mgmt.
11 Jul 2016
25 Aug 2016
03 Sep 2016
14 Sep 2016
15 Nov 2016
22 Nov 2016
25 Nov 2016
Banking and Financial Services
18 May 2017
30 May 2017
23 Jun 2017
27 Jun 2017
18 Jul 2017
26 Oct 2017
Healthcare, Insurance
28 Nov 2017
11 Dec 2017
21 Feb 2018
14 Mar 2018
( Mandatory field * )
The information you provide will be used in accordance with our terms ofPrivacy Policy
Please Check on "I Agree" to register for the blog.