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Seven Tips for Selecting the Right Oracle ERP Cloud Implementation Partner

Enterprise Platform

November 30, 2022

Introduction – Why Oracle Cloud ERP Implementation

Most organizations are moving their on-premises Enterprise Resource Applications (ERP) to modern Cloud solutions. There are various compelling reasons for this paradigm shift:  

  • Cost savings on their applications portfolios 
  • Cutting the organizational risk of outdated technologies 
  • Quickly expanding into new regions 
  • Accelerating growth and innovation  
  • Improving operational agility, resiliency, and efficiency 

Oracle ERP Cloud is among the most popular ERP systems in the cloud space. Whether taking a single function, such as budgeting, or moving all your ERP applications to the Oracle Cloud ERP, Oracle Cloud ERP implementations require thorough planning with experienced partners. When planning an Oracle ERP Cloud implementation, choosing the right partner is critical for the Oracle ERP Cloud implementation journey. Oracle ERP implementation partners with successful implementation records increase your chances of a successful project. 

Seven Tips for Selecting the Right Oracle ERP Implementation partner

You could face challenges and disruption without the right partner. Whereas the right partner will make your Oracle Cloud ERP journey smoother and more manageable. Evaluating and selecting a suitable Oracle Cloud ERP partner depends on the following: 

  • Your business goals 
  • Project scope 
  • The team’s current skills, and 
  • Your overall business vision  

Although the key selection factors may vary as per the organization, below are seven essential tips to consider while evaluating an Oracle Cloud ERP implementation partner. 

1. Check if they have a proven ERP implementation success record and deep industry domain expertise.

The Oracle Cloud ERP partner should integrate and implement various business modules such as Oracle Cloud SCM, Oracle Cloud EPM, Oracle Cloud HCM, Oracle CX, Oracle Analytics Cloud, and Oracle Cloud Infrastructure. When choosing your Oracle Cloud ERP partner, what matters most is your partner’s expertise in Oracle Cloud ERP implementation. Your partner is the bridge between your business requirements and technology fit.

Your Oracle Cloud ERP implementation partner must have experience in understanding the business and provide you with the right path and solution. They should possess a broad range of skills, including Oracle expertise and industry and business functional understanding. They should know how to apply Oracle technology skills to support and enhance your business systems, processes, and functions. They should also have industry-specific insights or templates, adaptations, accelerators, etc., and must be mindful of your industry obligations, such as compliance requirements and regulations. 

2. Evaluate whether the partner has ERP Cloud implementation specialization.

Due to the wide range of project requirements, there is high demand for skilled Oracle Cloud ERP consultants. To ensure you have the right implementation partner, examine the technical and functional expertise of the ERP Cloud specializations of the partner. Also, check for the relevant certifications to ensure that the consultant can meet your demand.

3. Determine if they can provide consulting services and understand the costs, timelines, and business outcomes of your Oracle cloud ERP project.

Many organizations run into trouble when Oracle Cloud ERP implementation projects exceed their budget and timeline. To mitigate this risk, the right partner will be able to provide a solid ERP cloud implementation phased approach and detailed roadmap that outlines stakeholder expectations, estimated costs, projected timelines, and a clear plan for after-support.

4. Check the partner’s references and look for testimonials from their previous clients.

Experienced providers will have published case studies and client testimonials that demonstrate a proven record for Oracle Cloud ERP implementations. A crucial criterion for partner selection should be the completion of live Oracle Cloud ERP implementation projects, brought to life by customers who are open to giving honest feedback about the partner implementation experience. Check that the implementation was on time and on budget, and that it translated into tangible business outcomes.

5. Your internal project team and the partner should be culturally aligned.

External partners and internal project team members should have a similar working culture, as they will have to work in unison. When deciding on an implementation partner, this should be one of the crucial things to consider, and you should ensure that all the key stakeholders working on your project are aligned with the respective project goal.

6. Choose a partner with experience in quickly innovating and adopting new cloud technologies.

New technological advancements and innovations are regularly taking place in the ERP cloud space. At the start of the project, it is essential to decide on the skills you need for your project and whether your partner is at par with these skills and technology advancements. Choose a partner that demonstrates an ability to pivot and quickly adopt newer cloud and ERP technologies. This penchant for agility will also ensure that your implementation partner is flexible and forward-thinking and can suggest multiple options that will work better in your application landscape.

7. Select a partner who can supply comprehensive customer support and training postimplementation.

A good Oracle Cloud ERP implementation partner has your best interest in mind and will ensure that the ERP system works as expected to help achieve organizational goals. Not only this, but they will also ensure that the commitment after the implementation remains intact. The partner should guide you through the entire process and lifecycle – from ERP evaluation to implementation and support. They should have a proper document support program and a Help Desk that you can contact for support. They should regularly review and assess your business needs and proactively identify and address new requirements and challenges as your business evolves. It is much easier to accomplish your goals when you have the right partner you can trust when you need assistance, guidance, and support.

The partner should also offer adoption training programs for your team if required. Finding a partner that can supply training for the implementation phase and user acceptance is essential. Your Oracle Cloud ERP implementation partner must design training programs based on the users and applications and have a dedicated training department that evaluates your training requirements and develops the curriculum accordingly. 

Hexaware’s Oracle Cloud ERP Offerings

Hexaware’s approach for Oracle Cloud ERP implementation helps organizations choose their best cloudification journeys based on their size and landscape complexity. Hexaware powers its wide-ranging industry and domain expertise to provide customers with proper consulting and implementation services. Hexaware has completed over 100+ projects in Oracle Cloud and is skilled in using the product’s latest technological and functional features to help customers achieve maximum ROI. Hexaware’s Oracle Cloud offerings supply the workable edge to achieve a 30-40% reduction in manual effort via intelligent automation and up to a 50% reduction in administrative effort because of Oracle’s Cloud ERP application. 

Hexaware has tools and accelerators to help clients speed up each implementation phase, thereby getting you to go-live on time and on budget. 


Hexaware offers complete Oracle Cloud ERP services across the entire lifecycle – Planning, Designing, Implementation, Deployment, Support, and Upgrade. These services help customers embrace Oracle ERP Cloud solutions readily, quickly, and effectively by understanding their business goals and solving them with broader technology and industry skills while implementing the Oracle ERP Cloud solution. We have completed multiple Oracle Cloud implementations across HCM, ERP, SCM, EPM, and CX. For more information on our Oracle Cloud ERP offerings, please reach out to marketing@hexaware.com.

About the Author

Rajeev Mukherjee

Rajeev Mukherjee

Rajeev is a part of the Enterprise & Next Gen Cloud Solutions team and has over 16 years of experience. He is currently working as a Presales Solution Architect creating proposals of Oracle ERP suite for Cloud and on-premise versions. Rajeev also excels in managing various projects and complex client implementations/ transformations.

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