Message From The CEO

“As we grow, it is more important than ever that we consider our impact on our employees, customers, and the communities in which we operate. That is why Environmental, Social, and Governance (ESG) programs continue to be our focus.”
Srikrishna Ramakarthikeyan,
CEO & Executive Director
ESG Vision & Approach
Our ESG vision is rooted in inclusive digital transformation. We reduce our environmental footprint, empower diverse communities, and uphold strong governance to build a responsible and resilient business.

Environmental
Our ESG strategy drives our goal of net zero emissions by 2040 through clean energy, sustainable infrastructure, and smart resource management—cornerstones of our sustainability operations.

Social
From digital skilling to inclusive hiring and community action, our people-first approach reinforces social responsibility and enables ESG best practices across our global footprint.

Governance
Integrity, transparency, and accountability are at the core of how we lead, operate, and grow—anchored in rigorous ESG management and aligned to emerging ESG regulation.
Tracking Our Progress: Highlights from CY24
Focus Area
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Renewable Energy Usage (Owned Operations)
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Carbon Emissions (Scope 1 & 2)
Performance
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71% Electricity from Renewable Sources
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10,052.18 MTCO2e Total Emissions
Focus Area
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Gender Diversity
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Digital and New Technology Skill Development
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Community Outreach
Performance
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33.9% Women in the Workforce
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88% Employees Trained
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93,746 CSR Beneficiaries
Focus Area
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Compliance Management
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Supplier ESG Screening by 2025
Performance
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Zero Incidents of Non-compliance
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92% of Critical Suppliers Screened in 2024
How We Think
Sustainability Reports

Hexaware has been publishing its sustainability report since 2018 and communicating the progress to UNGC since 2014. The latest reports are available here. For previous years, refer to our Archives section.
Sustainability Policies
Explore our diverse range of policies, which demonstrate our unwavering dedication to creating a sustainable, inclusive, and ethically responsible future.
- Anti-bribery & Anti-corruption Policy
- Anti-harassment Policy
- Code of Conduct
- DEI Policy
- Human Rights Policy
- Occupational Health & Safety Policy
- Prevention of Sexual Harassment Policy
- Code of Conduct for Contractors
- Slavery & Human Trafficking Statement
- Anti-trust Fair Competition Policy
- Anti-money Laundering and Sanctions Policy
- Conflict of Interest Policy
- Global Leave Policy
- Employee Separation Policy
Sustainability Policies
Explore our diverse range of policies, which demonstrate our unwavering dedication to creating a sustainable, inclusive, and ethically responsible future.
Quality and Security Certifications
Certification / Assessment
Details
ISO 9001:2015
Quality Management system
ISO 20000-1:2018
Service Management system
SO 27001:2022
Information Security Management system
ISO 22301:2019
Business Continuity Management system
ISO 14001:2015
Environment Management system
ISO 50001:2018
Energy Management system
ISO 45001:2018
Health and Safety Management system
CMMI - Dev - Ver 2.0 - Level 5
Capability Maturity Model Integrated
SOC1 Type II
System and organization controls by AICPA
SOC 2 Type II
System and organization controls by AICPA (SSAE 18 standard)
Information Security & Governance

Information Security & Governance
At Hexaware, security is embedded in every system and process. Information and assets are safeguarded through globally recognized standards like ISO, GDPR, HIPAA, and PCI DSS. Robust controls, proactive risk management, and resilient continuity frameworks ensure compliance, reliability, and trust across all operations.