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“As we grow, it is more important than ever that we consider our impact on our employees, customers, and the communities in which we operate. That is why Environmental, Social, and Governance (ESG) programs continue to be our focus.” 

Srikrishna Ramakarthikeyan,
CEO & Executive Director

ESG Vision & Approach

Our ESG vision is rooted in inclusive digital transformation. We reduce our environmental footprint, empower diverse communities, and uphold strong governance to build a responsible and resilient business.

Environmental

Our ESG strategy drives our goal of net zero emissions by 2040 through clean energy, sustainable infrastructure, and smart resource management—cornerstones of our sustainability operations.

Social

From digital skilling to inclusive hiring and community action, our people-first approach reinforces social responsibility and enables ESG best practices across our global footprint.

Governance

Integrity, transparency, and accountability are at the core of how we lead, operate, and grow—anchored in rigorous ESG management and aligned to emerging ESG regulation.

Tracking Our Progress: Highlights from CY24

Focus Area

  • Renewable Energy Usage (Owned Operations)

  • Carbon Emissions (Scope 1 & 2)

Performance

  • 71% Electricity from Renewable Sources

  • 10,052.18 MTCO2e Total Emissions

Focus Area

  • Gender Diversity

  • Digital and New Technology Skill Development

  • Community Outreach

Performance

  • 33.9%  Women in the Workforce

  • 88% Employees Trained

  • 93,746 CSR Beneficiaries

Focus Area

  • Compliance Management

  • Supplier ESG Screening by 2025

Performance

  • Zero  Incidents of Non-compliance

  • 92% of Critical Suppliers Screened in 2024

How We Think

Automated ESG Reporting Powered by Gen AI

Transition to Net Zero: The Role of Technology in Organizations’ ESG Goals

Sustainable Cost Reductions in IT: Navigating the Green IT Landscape with Hexaware

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Hexaware has been publishing its sustainability report since 2018 and communicating the progress to UNGC since 2014. The latest reports are available here.  For previous years, refer to our Archives section. 

Sustainability Policies

Explore our diverse range of policies, which demonstrate our unwavering dedication to creating a sustainable, inclusive, and ethically responsible future.

Quality and Security Certifications

Certification / Assessment

Details

ISO 9001:2015

Quality Management system

ISO 20000-1:2018

Service Management system

SO 27001:2022

Information Security Management system

ISO 22301:2019

Business Continuity Management system

ISO 14001:2015

Environment Management system

ISO 50001:2018

Energy Management system

ISO 45001:2018

Health and Safety Management system

CMMI - Dev - Ver 2.0 - Level 5

Capability Maturity Model Integrated

SOC1 Type II

System and organization controls by AICPA

SOC 2 Type II

System and organization controls by AICPA (SSAE 18 standard)

Information Security & Governance

Information Security & Governance

At Hexaware, security is embedded in every system and process. Information and assets are safeguarded through globally recognized standards like ISO, GDPR, HIPAA, and PCI DSS. Robust controls, proactive risk management, and resilient continuity frameworks ensure compliance, reliability, and trust across all operations.