Video

Household Insurance

  • Nov 09, 2019
  • 1 min read

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– Insurance systems respond to real-time events like earthquake tremors, this video illustrates.
– Chatbots field questions about earthquake coverage premiums during moments of sudden activity.
– Smartphones and home devices are queried on whether existing policies cover earthquake damage.
– Call center bots handle questions about deductibles on current policies.

A sleeping city, all quiet; visual dashboards indicate that there is little activity in the insurance systems. A slight earthquake tremor runs through the city; almost immediately, the activity starts picking up:

  • Chatbots are asked about premium for an earthquake coverage
  • Smartphones / home devices are asked about whether existing policy covers earthquake damage
  • Call center bots are asked about the deductible on the current policy