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Virtual Clinical Trial Enablement Led to 25% Increase in Patient Onboarding for the World’s Largest CRO

Virtual Clinical Trial Enablement Led to 25% Increase in Patient Onboarding for the World’s Largest CRO

Our client, world’s leading clinical research organization (CRO) wanted to digitally transform their end-to-end clinical trials infrastructure. They partnered with Hexaware to achieve the best possible outcomes on this journey.

Hexaware’s solution involved three stages – Trial Design, Trial Start-up, and Trial Conduct and Closure. In the first stage, we developed the trial design platform and delivered key data and insights for an effective design. In the next stage, we developed a custom digital patient recruitment portal and a patient onboarding platform, and in the third stage, we provided contact center services for Covid-19 rescue studies supporting 400K users. 

Our solution led to the following business outcomes:

  • The Trial Design program enabled 30% more effective clinical design services in the clinical trials lifecycle and delivered savings on the Total Annual Spend of $1.02M by addressing data quality issues.
  • The patient recruitment portal, digital pre-screening & near real-time data led to 2x faster recruitment. This stage saw 25% increase in patient onboarding to clinical trials and 90% increase in document accuracy.
  • eTMF automation led to the processing of 3000 documents in 69 minutes with savings of up to 80% time per quality check.
  • Trial conduct metric development led to 25% efficiency in reporting.


Download the case study to know more about our solution for digitally transforming end-to-end clinical trials infrastructure.

To reap benefits by embracing Virtual – the new normal in Clinical Trials, connect with us.

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