A leading professional services company partnered with Hexaware for their IT landscape transformation in order to maximize operational excellence and deliver seamless customer experience. They wanted to implement a reformed and adaptable IT landscape to meet emerging challenges in the future. Hexaware designed a Global Service Delivery Model that was based on an integrated IT architecture and standardized processes.
With this new IT landscape, the client could:
- Access highly specialized talent – this would otherwise be too expensive to develop and maintain in-house
- Realize a technology edge over competitors
- Make the customer onboarding 2X faster
- Improve customer experience
- Reduce cost by 30%
Download this compelling story to know how Hexaware can help you transform your IT landscape to achieve operational excellence and customer delight.