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Transition of Back Office Operations for a European Telecom Company

Hexaware successfully transitioned the back office processes for one of Europe’s leading telecom giant and helped them to optimize the existing operating costs, handle the continuously growing customer base and update their existing services and technologies with the following benefits:

  • Zero drop in Service level from day 1
  • 100% on-time completion of onsite and offshore knowledge transfer
  • Improving the satisfaction level of their customers

Read our case study to know how this seamless and timely transition was delivered.

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