Transition for a Leading Global Bank

Transition for a Leading Global Bank

A Fortune 50 global bank having commercial card operations across 160 countries, serving more than 200 million customer accounts and providing integrated cash management and trade finance services globally were seeking digital operating model with transformation as a key value proposition.

The client wanted to benefit from better quality processes and greater innovations. So, they partnered with Hexaware to derive optimal benefits from digital transformation in banking and to streamline their commercial card operations.

Hexaware with its robust transition methodology called TransX ensured seamless transition while ensuring comprehensive risk management and superior governance framework. Our virtual collaborative tools aided the entire transition framework life-cycle workshops, starting with pre-migration, touchless migration, training and knowledge transfers to OJT plan and process wise support, for an early go green. The benefits achieved included:

  • Resilient operational models featuring business continuity across various levels
  • Early benefits and numerous additional gains through transformations and automation in course of the transition

Successful transformation from people dependent to process dependent activities with minimal risk of interruptions and more

To know how touchless transition approach for digital transformation in banking enables operations to achieve faster stabilization and be prepared for future growth, download this case study

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