Service Desk Automation

Service Desk Automation

Script-based automation has always been used for simple L1 / L2 type tickets or simple service requests. Wherever we have standard operating procedures, we should be able to automate those by scripts and these scripts can be hosted in some script-runner tools. Arago Hiro and Rundeck are tools which can manage these scripts centrally. By structuring the scripts into small reusable scriptlets and by parameterising them, we can execute the scripts in many different process flows.

Thank you so much, we will get back to you

Want us to get back to you ?

  • First Name*
  • Last Name*
  • Business Email*
    • Please enter valid business email
  • Mobile Number*
  • Job Title
  • Organization
  • Others*
  • Your Message For Us
  • The information you provide will be used in accordance with our terms ofPrivacy Policy

  • Please enter captcha

    ( Mandatory field * )