RPA for a leading European Healthcare Service Provider

RPA for a leading European Healthcare Service Provider

Hexaware’s Robotic Process Automation enabled BOTs helped a leading Healthcare service provider improve their customer service to ensure claims were processed faster. By automating major areas within claims, the client was able to achieve ROI almost from day 1 of the RPA implementation. Our model continued to open new avenues for automating future processes while making limited changes to the client’s existing environment.

Major benefits delivered to the client are:

  • Improved and standardized operations; defragmented processes
  • Efficiency through RPA and process transformation
  • Total cost benefit of 46%
  • Steady state savings of ~49%

Read our case study to know how Hexaware automated the end-to-end process within claims to deliver operational efficiency and process transformation.

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