Enterprise Solutions Case Study Reinsurance Intermediary Submissions & Claims Automation using Appian Low-Code Workflow Automation Platform When you are the world’s leading reinsurance intermediary, you need to be on top of the game. With high expectations, the client’s customers wanted to see results and not reasons. But as the client was executing all the processes manually, they were facing delayed processing time even for simple business processes. This is when Hexaware analyzed their business processes and recommended Appian Low-Code Workflow Automation Platform for seamless management. The solution included automating and streamlining processes to aid scalability and agility of their operations which facilitated successful outcomes. Business Benefits Enhanced efficiency and processing of reinsurance claims management Cloud-based solution; device-agnostic enabling field agents to work from anywhere Seamless user and customer experience Reduced TAT by introducing self-service mechanisms in the workflows Allow brokers to efficiently manage reinsurance solutions while creating an actionable pipeline of new revenue as well as collect and analyze data to create and market new facilities