Oracle R12 Upgrade & multi-year application management support for a global system integrator

The client is a Global system integrator with more than 30,000 employees across 100 countries.

Hexaware was selected as the partner of choice for managing and supporting Oracle application portfolio using a global delivery model by using the onsite/offshore team of certified Oracle EBS consultants. Key features of the engagement are:

• Legacy Modernization through 80-country upgrade for 2 global instances
• Portfolio optimization resulting in license costs reductions
• Deployed a dynamic & intuitive Knowledge Management system for seamless transition
• Quick integration of Oracle application management created required business processes while minimizing risks
• Scalability & performance improvement in a short time span
• In depth documentation for Oracle application support including customizations